Flatfair Limited. is seeking a Customer Support Associate to deliver exceptional service to tenants, landlords, and agents and to handle complex queries with calm, clear communication. You will be at the heart of the rental experience, supporting end-of-tenancy procedures, escalations, and disputes while upholding industry standards and responsive service.
The role emphasizes rapid issue resolution, effective communication, and continual improvement within a fast-paced, regulated environment.
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Tenant & Landlord Support Specialist employer: Flatfair Limited.
At flatfair, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Customer Operations Manager, you'll not only lead a dedicated team but also have access to competitive salaries, performance bonuses, and equity opportunities, all while working in a dynamic hybrid environment in London. We are committed to your professional growth, offering ample training and development resources to ensure you thrive in your role and contribute to our mission of transforming the lettings industry.
