flatfair is seeking a Customer Support Associate to deliver top-tier service to tenants, landlords, agents and partners, handling complex queries, complaints and escalations with empathy and fairness. The role involves supporting end-of-tenancy processes, resolving disputes, and maintaining compliant, timely communications across channels.
We offer comprehensive training and a fast-moving team culture with opportunities for development.
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Tenant Experience & Dispute Resolution Specialist employer: Flatfair Limited.
At flatfair, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Customer Operations Manager, you'll not only lead a dedicated team but also have access to competitive salaries, performance bonuses, and equity opportunities, all while working in a dynamic hybrid environment in London. We are committed to your professional growth, offering ample training and development resources to ensure you thrive in your role and contribute to our mission of transforming the lettings industry.
