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- Tasks: Communicate with tenants to recover outstanding payments and maintain accurate records.
- Company: Leading rental solutions company promoting fairness in renting.
- Benefits: Competitive salary, part-time flexibility, and bonus eligibility.
- Why this job: Join a supportive team and make a difference in the rental community.
- Qualifications: Customer service and collections experience with strong communication skills.
- Other info: Part-time role with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading rental solutions company is seeking a Collections Associate to assist with recovery of outstanding payments from tenants. In this part-time role, you will lead communication to inform tenants of charges, arrange payments, and ensure accurate record-keeping.
Candidates should have experience in customer service and collections, possess strong communication skills, and be detail-oriented.
The position offers a competitive salary and benefits while supporting a culture of fairness in renting.
Remote Collections Specialist - Part-Time, Bonus Eligible employer: Flatfair Limited.
Contact Detail:
Flatfair Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Collections Specialist - Part-Time, Bonus Eligible
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with tenants, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Prepare some examples from your past experience in customer service and collections. Highlighting specific situations where you successfully resolved issues can really impress the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Remote Collections Specialist - Part-Time, Bonus Eligible
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and collections. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Collections Associate role. Share specific examples of how you've successfully communicated with customers or managed payments in the past.
Be Detail-Oriented: Since this role involves accurate record-keeping, make sure your application is free from typos and errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flatfair Limited.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Associate. Brush up on your knowledge of payment recovery processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you effectively communicated with customers or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Detail-Oriented
As a Collections Specialist, attention to detail is crucial. During the interview, highlight instances where your meticulous nature helped you avoid mistakes or improve processes. This will demonstrate that you can handle the responsibilities of accurate record-keeping.
✨Emphasise Fairness and Empathy
Given the company's culture of fairness in renting, be ready to discuss how you approach difficult conversations with empathy. Share examples of how you've handled sensitive situations in the past, showing that you can balance assertiveness with understanding.
