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- Tasks: Manage tenant payments and lead communication for outstanding collections.
- Company: A leading rental solutions provider with a focus on customer service.
- Benefits: Competitive pro rata salary, hybrid work model, and valuable experience.
- Why this job: Join a dynamic team and make a difference in the rental industry.
- Qualifications: Strong customer service skills and experience in B2C collections.
- Other info: Opportunity to grow in a supportive environment with flexible working.
The predicted salary is between 20000 - 21600 £ per year.
A leader in rental solutions is seeking a part-time Collections Associate to manage the recovery of outstanding payments from tenants. This role involves leading communication with tenants, ensuring accurate records, and supporting the collection process.
Ideal candidates will possess strong customer service skills and experience in B2C collections. The position is hybrid, requiring travel to the London office once a week, with a salary ranging from £25,000 to £27,000 pro rata.
Part-Time Collections Associate – Tenancy Payments employer: Flatfair Limited.
Contact Detail:
Flatfair Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Collections Associate – Tenancy Payments
✨Tip Number 1
Network like a pro! Reach out to your connections in the rental solutions industry. You never know who might have a lead on a part-time Collections Associate role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss your experience in B2C collections. We want you to shine when you talk about how you've handled tenant communications in the past.
✨Tip Number 3
Show off your organisational skills! Make sure you can demonstrate how you keep accurate records and manage the collection process efficiently. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Part-Time Collections Associate – Tenancy Payments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any experience in B2C collections. We want to see how your background fits with the role of a Collections Associate, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can help us manage tenant communications effectively. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves leading communication with tenants, make sure to demonstrate your strong communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Flatfair Limited.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Associate and the specifics of tenancy payments. Brush up on your knowledge of B2C collections and be ready to discuss how you've handled similar situations in the past.
✨Show Off Your Customer Service Skills
Since this role involves communication with tenants, prepare examples that showcase your strong customer service skills. Think about times when you resolved conflicts or helped customers feel valued, as these stories will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to collections. Practice how you would handle a tenant who is reluctant to pay or one who has questions about their payment history. This will demonstrate your problem-solving abilities and approach to customer relations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking payments, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
