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- Tasks: Manage tenant communications and recover outstanding payments in a dynamic role.
- Company: A leading rental solutions provider with a focus on customer service.
- Benefits: Competitive pro-rata salary, hybrid work model, and valuable experience.
- Why this job: Join a team where your skills can make a real difference in collections.
- Qualifications: Strong customer service skills and experience in B2C collections required.
- Other info: Opportunity for growth in a supportive and flexible work environment.
The predicted salary is between 15000 - 16200 £ per year.
A leader in rental solutions is seeking a part-time Collections Associate to manage the recovery of outstanding payments from tenants. This role involves leading communication with tenants, ensuring accurate records, and supporting the collection process.
Ideal candidates will possess strong customer service skills and experience in B2C collections. The position is hybrid, requiring travel to the London office once a week, with a salary ranging from £25,000 to £27,000 pro rata.
Part-Time Collections Associate – Tenancy Payments in London employer: Flatfair Limited.
Contact Detail:
Flatfair Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Collections Associate – Tenancy Payments in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the rental solutions industry. A friendly chat can lead to insider info about job openings or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by practising common questions related to collections and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed collections or resolved tenant issues in the past. Real-life stories can make you stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the team.
We think you need these skills to ace Part-Time Collections Associate – Tenancy Payments in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any experience in B2C collections. We want to see how your background aligns with the role of a Collections Associate, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the position come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves leading conversations with tenants. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Flatfair Limited.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Associate and the specifics of tenancy payments. Research the company’s approach to rental solutions and be ready to discuss how your skills align with their needs.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this role, prepare examples from your past experiences where you successfully handled difficult situations with tenants or customers. Highlight your ability to communicate effectively and resolve issues.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about how you would handle a tenant who is consistently late on payments or how you would maintain accurate records while managing multiple cases.
✨Dress the Part and Be Punctual
Even though the role is hybrid, treat the interview as a formal occasion. Dress smartly and arrive on time, whether it’s in person or online. This shows professionalism and respect for the interviewer's time.
