Flatfair Limited in London is seeking a Customer Support Executive to help tenants, agents, landlords and partners get the best from flatfair. This hybrid, full-time role centers on managing inquiries across email, live chat and calls and owning the resolution process.
You will respond to requests from multiple stakeholders, move work forward when channels are quiet, and build knowledge of our products and workflows to handle issues independently.
Hybrid Customer Support Specialist - Own Outcomes & Growth employer: Flatfair Limited.
At flatfair, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Customer Operations Manager, you'll not only lead a dedicated team but also have access to competitive salaries, performance bonuses, and equity opportunities, all while working in a dynamic hybrid environment in London. We are committed to your professional growth, offering ample training and development resources to ensure you thrive in your role and contribute to our mission of transforming the lettings industry.
