Flatfair Limited. is seeking a Customer Support Associate to support tenants, landlords, agents and partners with top-tier service and timely resolutions.
You’ll handle complex queries and escalations, becoming an expert in end-of-tenancy procedures and dispute resolution while upholding SLAs and compliant practices. This is an opportunity to improve rental experiences within a fast-growing team.
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End-to-End Tenant Support Specialist employer: Flatfair Limited.
At flatfair, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Customer Operations Manager, you'll not only lead a dedicated team but also have access to competitive salaries, performance bonuses, and equity opportunities, all while working in a dynamic hybrid environment in London. We are committed to your professional growth, offering ample training and development resources to ensure you thrive in your role and contribute to our mission of transforming the lettings industry.