Main responsibilities
- Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and Finance
- Support onboarding and ongoing execution of partnerships
- Monitor performance metrics and prepare reports & insights
- Support marketing campaigns and promotional initiatives
- Prepare business reviews and presentations for partners
- Conduct market research and competitive analysis
- Over time, independently manage smaller partners, driving retention and incremental growth
Requirements
- 1-3 years of experience in Business Operations, Customer Success, Account Management, or similar roles
- Fluency in both English and Spanish
- Experience in SaaS, digital products, mobile, or telco environments (VAS) is a plus
- Analytical mindset with solid Excel / Google Sheets skills
- Strong organisational and stakeholder management skills
- Ability to translate operational or technical topics into clear business language
- Proactive, solution-oriented attitude
- Portuguese and/or French is considered a plus a plus
What we offer in return
- Competitive salary packages plus a range of region-specific benefits
- Clear career paths and opportunities for continuous professional development
- Exciting, meaningful work within a fast-growing international organisation
- Modern office spaces across the globe
- A vibrant company culture with regular team events and social activities
- Entertainment zones, team-building programmes, and local cultural celebrations
- Hybrid working options – enjoy the flexibility of working from home and the office
- Additional holiday days added the longer you’re with Flat Rock
Privacy statement
By submitting your application, you agree that FRT will use your personal data for recruitment purposes only. All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
