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- Tasks: Join as a Service Engineer, maintaining and installing stairlifts and hoists across London and Home Counties.
- Company: A leading company with over 50 years in the disability sector, known for exceptional service and care.
- Benefits: Enjoy a comprehensive equipment package, flexible work hours, and industry-leading pay.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 4+ years of maintenance experience, strong problem-solving skills, and a full clean driving licence required.
- Other info: Patience and empathy are essential for communicating with elderly clients.
The predicted salary is between 36000 - 60000 £ per year.
Our client is thrilled to offer an exciting opportunity for the position of experienced Stairlift / Domestic Lift & Hoist Service Engineers. As well as a generous salary, key benefits include a comprehensive equipment package, flexible work opportunities, and professional development opportunities.
Enfield, EN2 0EJ – covering London and Home Counties
Full time, permanent
Industry leading rates of pay
Please Note: Applicants must be authorised to work in the UK.
Our client has more than 50 years' experience within the specialist disability sector and is recognised as being a market leader in specialist adaptation works. The Company prides itself on providing the highest levels of service, installation and customer care.
Benefits of a Taylor Dolman Career:- Comprehensive Equipment Package: Receive a company van, smartphone, tablet, laptop, uniform, and all necessary testing equipment, ensuring you have the tools you need to excel in your role.
- Flexible Work Opportunities: Take advantage of overtime and out-of-hours work options, providing flexibility to accommodate your schedule and maximise earning potential.
- Industry-Leading Rates of Pay: Enjoy a generous salary, reflecting the company's commitment to recognising and rewarding your contributions.
- Continuous Learning and Development: In-house and manufacturer led training programmes will be put in place for the successful candidate(s) to both refresh existing skills and develop new ones.
About the Role: Join their team as a Service Engineer covering London and Home Counties. Bringing your years of experience to the role, you'll be prepared to undertake a range of crucial tasks for their valued clients. You will work on various types and makes of Patient Hoists, Stairlifts, Domestic Lifts and similar technical specialist equipment such as Beds and Baths etc.
Key responsibilities include:- Attending maintenance visits and emergency call-outs
- Installing various specialist equipment
- Conducting fault finding and problem-solving
- Delivering excellent customer service
- Working independently and as part of a team
The Person They're Looking For: The successful candidate will demonstrate:
- A very good level of relevant experience (4+ years in maintenance)
- Commitment to deliver excellent customer service
- Good problem-solving skills and fault-finding experience
- Good attention to detail
- Ability to work without supervision
- Ability to work as part of a team
- A full, clean driving license is essential
- Good verbal & written skills – their customer base includes the elderly and less able. As such, you will need patience and empathy to be able to communicate findings with them.
If that sounds like you, don't hesitate to apply! We'd love to learn even more about you.
How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.
Stairlift / Domestic Lift & Hoist Service Engineers employer: Flat Fee Recruiter
Contact Detail:
Flat Fee Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stairlift / Domestic Lift & Hoist Service Engineers
✨Tip Number 1
Make sure to highlight your relevant experience in maintenance and servicing during any conversations or interviews. Be prepared to discuss specific examples of your work with stairlifts, hoists, or similar equipment, as this will demonstrate your expertise and suitability for the role.
✨Tip Number 2
Familiarise yourself with the latest technologies and advancements in the mobility equipment sector. Showing that you are up-to-date with industry trends can set you apart from other candidates and show your commitment to continuous learning.
✨Tip Number 3
Network with professionals in the disability equipment field. Attend industry events or join relevant online forums to connect with others in the sector. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 4
Demonstrate your customer service skills during the interview process. Since the role involves working with elderly and less able clients, showcasing your patience and empathy will be crucial in proving that you can provide the high level of service expected by the company.
We think you need these skills to ace Stairlift / Domestic Lift & Hoist Service Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in maintenance and servicing, particularly with stairlifts, domestic lifts, and hoists. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work independently as well as part of a team. Mention your years of experience and how they align with the company's commitment to high-quality service.
Highlight Relevant Skills: In your application, emphasise your technical skills related to fault-finding and maintenance. Include any certifications or training you've received that are relevant to the role, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear communication is key, especially since you'll be working with clients who may require patience and empathy.
How to prepare for a job interview at Flat Fee Recruiter
✨Showcase Your Experience
Make sure to highlight your relevant experience in maintenance, especially if you have over four years in the field. Be prepared to discuss specific projects or challenges you've faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role involves fault finding and problem-solving, be ready to provide examples of how you've tackled technical issues in the past. This will show your potential employer that you can think on your feet and handle emergencies effectively.
✨Emphasise Customer Service
Given the nature of the job, excellent customer service is crucial. Prepare to discuss how you've interacted with clients, particularly those who may require extra patience and empathy, such as the elderly or less able.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the company culture, training opportunities, or specific equipment you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
