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- Tasks: Lead clubhouse operations and manage a vibrant team at a top rugby club.
- Company: Join Hampshire's most successful rugby club, a community hub with over 600 players.
- Benefits: Enjoy a competitive salary, flexible hours, free food, and social events.
- Why this job: Be part of a dynamic environment where no two days are the same and make a real impact.
- Qualifications: 2+ years in management, strong leadership skills, and a passion for customer service required.
- Other info: DBS clearance needed; apply today to shape the future of this proud community club.
The predicted salary is between 34000 - 48000 £ per year.
Join a passionate team and lead clubhouse operations at Hampshire's most successful rugby club. Bring your leadership, organisation, and drive to shape an exciting community hub.
Our client is a well-established and ambitious club that sits at the heart of the local community. With over 600 players aged 6 to 60, they are dedicated to delivering sustainable rugby at the highest level, supported by top-tier coaching and first-rate facilities. Beyond rugby, the club also plays a vital role as a community hub, hosting everything from weddings and business meetings to sports events and social functions. It's a fast-paced, rewarding environment where no two days are the same!
The Role
Our client is looking for a hands-on, experienced and proactive Clubhouse Operations Manager to join their senior management team. You'll be responsible for the day-to-day running of the clubhouse, leading a team, managing events, and ensuring a high-quality experience for members and guests.
Key Responsibilities:
- Manage clubhouse operations across a 7-day schedule
- Lead and develop the clubhouse team – recruitment, training, and performance
- Oversee stock control, ordering, and facilities maintenance
- Ensure compliance with health, safety, and hygiene standards
- Be a keyholder and representative of the club
- Deliver top-tier customer service and handle member queries
- Plan and coordinate events and fixtures
- Develop and execute marketing strategies
- Monitor budgets, produce financial and performance reports
- Implement board decisions and club strategy
- Champion best practices to drive sales, minimise costs, and enhance customer satisfaction
Benefits:
- Competitive salary
- Convenient location (5 mins from Havant station)
- Company pension
- Staff recognition schemes
- Free or discounted food
- On-site parking
- Social events and team activities
The Ideal Candidate
You'll be an energetic, organised, and service-focused professional who thrives on taking ownership and delivering results in a lively, people-centric environment.
About you:
- 2+ years of clubhouse or hospitality management experience
- 2+ years in team leadership roles
- Budget management and commercial reporting skills
- Proficiency in Microsoft Office and EPOS systems
- Excellent communication, organisational and problem-solving abilities
- A strong background in customer service
- A hands-on, can-do attitude with great attention to detail
- Ability to handle conflict and motivate a team
- DBS clearance or willingness to obtain it
Join us and help drive the future of a proud rugby club with deep roots in its community.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please.
Club Manager in Rowland\'s Castle employer: Flat Fee Recruiter
Contact Detail:
Flat Fee Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Manager in Rowland\'s Castle
✨Tip Number 1
Familiarise yourself with the local rugby community and the specific club's culture. Attend matches or events to understand their operations and engage with current members, which will help you demonstrate your genuine interest during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific challenges you've faced and how you motivated your team to achieve results.
✨Tip Number 3
Research the latest trends in clubhouse management and community engagement. Being knowledgeable about innovative practices can set you apart and show that you're proactive about improving the club's operations.
✨Tip Number 4
Network with professionals in the sports and hospitality sectors. Use platforms like LinkedIn to connect with individuals who have similar roles or work at the club, as they may provide valuable insights or even referrals.
We think you need these skills to ace Club Manager in Rowland\'s Castle
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Club Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in clubhouse or hospitality management. Emphasise your leadership roles, budget management skills, and any achievements that demonstrate your ability to drive results.
Write a Strong Cover Letter: In your cover letter, express your passion for community engagement and your vision for the clubhouse. Use specific examples from your past experiences to illustrate how you can contribute to the club's success and enhance member satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Flat Fee Recruiter
✨Show Your Passion for Rugby
Make sure to express your enthusiasm for rugby and community engagement during the interview. Share any personal experiences or connections you have with the sport, as this will demonstrate your genuine interest in the role and the club's mission.
✨Highlight Leadership Experience
Prepare specific examples of your past leadership roles, especially in clubhouse or hospitality management. Discuss how you've successfully led teams, managed events, and improved customer service, as these are key aspects of the Club Manager position.
✨Demonstrate Organisational Skills
Be ready to discuss your organisational strategies and how you manage multiple tasks effectively. Provide examples of how you've handled scheduling, budgeting, and event planning in previous roles to showcase your ability to thrive in a fast-paced environment.
✨Prepare Questions About the Club
Show your interest in the club by preparing thoughtful questions about its operations, community involvement, and future plans. This not only demonstrates your enthusiasm but also helps you assess if the club aligns with your values and career goals.
