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For Companies At a Glance
- Tasks: Support customer service and sales while building new relationships.
- Company: Join Flashy Cactus, a pioneer in the business supplies industry.
- Benefits: Full-time role with a Monday to Friday schedule and growth opportunities.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Make an impact by connecting customers with unique products and services.
- Qualifications: GCSE level education and experience in customer service preferred.
The predicted salary is between 25000 - 32000 £ per year.
Flashy Cactus sits uniquely in the business supplies industry as a specialist procurement service provider to over 3,000 resellers. As a pioneer in the market we’re agnostic in what we buy and sell and react to our customers' demand offering many benefits. The company sources and procures products otherwise not available from the general wholesaler. The major product categories procured and sold by Flashy Cactus include general office supplies, paper and computer consumables, cleaning, catering, janitorial, health and safety, PPE, premises management, office furniture and a variety of technology and machines.
WHAT WILL I BE DOING?
The role will be to support the team in customer service, sales, and administrative related duties. Additionally, the role will include developing new customer and supplier relationships to open fresh opportunities for the business.
Summary of Role Responsibilities
- Extensive engagement with customers and suppliers.
- Processing sales and purchase orders.
- Sourcing products on behalf of the customer.
- Develop new sources to achieve further margin gains across the wider business.
- As directed by management.
QUALIFICATIONS/EXPERIENCE
- Educated to GCSE Level or higher.
- Proficient in the use of Microsoft packages including Outlook, Word and Excel.
- Previous experience within a customer service or account management role.
- Experience in the business supplies industry would be highly advantageous too.
SKILLS/ ABILITIES
- Able to work under pressure and to meet deadlines.
- Excellent communication skills with the ability to build rapport.
- A flexible approach.
- Have existing relationships with new suppliers/customers that can be brought into our existing mix.
Job Type: Full-Time
Schedule: Monday to Friday – 9am to 5:30pm
Sales Customer Support employer: Flashy Cactus
Contact Detail:
Flashy Cactus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Customer Support
✨Tip Number 1
Get to know the company inside out! Research Flashy Cactus and understand their unique position in the business supplies industry. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in customer support or sales at Flashy Cactus.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in customer service or account management can benefit Flashy Cactus. Highlight any relevant skills, especially your ability to build rapport and work under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are keen to be part of the Flashy Cactus journey.
We think you need these skills to ace Sales Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service or sales experience you have, especially if it's in the business supplies industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the Sales Customer Support role at Flashy Cactus. Share specific examples of how you've successfully engaged with customers or suppliers in the past. We love a good story!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft packages like Outlook, Word, and Excel. If you have any additional skills that could benefit our team, like existing relationships with suppliers or customers, make sure to include those too. We’re all about building connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Flashy Cactus family!
How to prepare for a job interview at Flashy Cactus
✨Know Your Products
Familiarise yourself with the major product categories that Flashy Cactus deals with, like office supplies and PPE. This will show your potential employer that you understand their business and can engage effectively with customers.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've built rapport with customers or suppliers in the past. Be ready to demonstrate your ability to handle customer queries and resolve issues efficiently.
✨Highlight Relevant Experience
If you have previous experience in customer service or account management, make sure to discuss it! Relate your past roles to the responsibilities listed in the job description, especially any experience in the business supplies industry.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about their sourcing strategies or how they develop new supplier relationships. It shows your interest in the role and helps you gauge if the company is the right fit for you.