At a Glance
- Tasks: Support customer service, sales, and admin duties while building new relationships.
- Company: Join Flashy Cactus, a pioneering procurement service in the business supplies industry.
- Benefits: Full-time role with a Monday to Friday schedule and opportunities for growth.
- Other info: Flexible work environment with potential to develop valuable supplier relationships.
- Why this job: Be part of a dynamic team making a real impact in customer satisfaction.
- Qualifications: GCSE level education and experience in customer service or account management.
The predicted salary is between 25000 - 32000 £ per year.
Flashy Cactus sits uniquely in the business supplies industry as a specialist procurement service provider to over 3,000 resellers. As a pioneer in the market, we’re agnostic in what we buy and sell and react to our customers' demand offering many benefits. The company sources and procures products otherwise not available from the general wholesaler. The major product categories procured and sold by Flashy Cactus include general office supplies, paper and computer consumables, cleaning, catering, janitorial, health and safety, PPE, premises management, office furniture and a variety of technology and machines.
WHAT WILL I BE DOING?
The role will be to support the team in customer service, sales, and administrative related duties. Additionally, the role will include developing new customer and supplier relationships to open fresh opportunities for the business.
Summary of Role Responsibilities
- Extensive engagement with customers and suppliers.
- Processing sales and purchase orders.
- Sourcing products on behalf of the customer.
- Develop new sources to achieve further margin gains across the wider business.
- As directed by management.
QUALIFICATIONS/EXPERIENCE
- Educated to GCSE Level or higher.
- Proficient in the use of Microsoft packages including Outlook, Word and Excel.
- Previous experience within a customer service or account management role.
- Experience in the business supplies industry would be highly advantageous too.
SKILLS/ABILITIES
- Able to work under pressure and to meet deadlines.
- Excellent communication skills with the ability to build rapport.
- A flexible approach.
- Have existing relationships with new suppliers/customers that can be brought into our existing mix.
Job Type: Full-Time
Schedule: Monday to Friday – 9am to 5:30pm
Sales Customer Support in Pudsey employer: Flashy Cactus
Contact Detail:
Flashy Cactus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Customer Support in Pudsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the business supplies industry and let them know you're on the hunt for a Sales Customer Support role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Flashy Cactus on LinkedIn and engage with their posts. Commenting and sharing your thoughts can help you get noticed by the team and show your genuine interest in the company.
✨Tip Number 3
Prepare for the interview by researching common questions for customer service roles. Practice your answers, focusing on how your skills align with what Flashy Cactus is looking for. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Flashy Cactus team.
We think you need these skills to ace Sales Customer Support in Pudsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Customer Support role. Highlight any relevant experience in customer service or account management, and don’t forget to mention your skills with Microsoft packages. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working with Flashy Cactus and how your background fits the role. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail, so let’s see your best writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Flashy Cactus!
How to prepare for a job interview at Flashy Cactus
✨Know Your Products
Familiarise yourself with the major product categories that Flashy Cactus deals with. Understanding office supplies, PPE, and technology will help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer queries or built relationships. Highlighting your experience in customer service will demonstrate your fit for the Sales Customer Support role.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since excellent communication is key in this role, consider doing mock interviews with friends to refine your delivery and build rapport.
✨Be Ready to Discuss Sourcing Strategies
Think about how you would approach sourcing products for customers. Be prepared to share ideas on developing new supplier relationships and how you can contribute to margin gains for the business.