At a Glance
- Tasks: Create unforgettable travel experiences that foster meaningful friendships for solo travellers.
- Company: Join Flash Pack, a leader in curated social adventures and friendship-focused travel.
- Benefits: Enjoy competitive salary, flexible remote work, generous leave, and stock options.
- Other info: Be part of a diverse team with excellent career growth opportunities and a supportive culture.
- Why this job: Make a real impact by designing epic adventures that change lives and spark connections.
- Qualifications: Experience in creating memorable events or travel experiences and strong relationship-building skills.
The predicted salary is between 36400 - 38600 £ per year.
This role is remote within the UK only.
About Flash Pack
When was the last time you made a new friend? The quality of your relationships is the single most important factor for your mental health. Travel has a unique ability to fast-forward the friendship-making process, which is why we’re on a mission to create one million meaningful friendships using the power of travel and technology as a platform for human connection. We create curated social adventures for solo travellers in their 30s, 40s and 50s. Since launching in 2014, we’ve seen impressive year‑on‑year growth and become the category leader in a thriving, rapidly expanding market with the majority of our business now in the US. We’re well‑funded, we’ve shaken up an outdated industry, and we see ourselves as a friendship company far more than a travel company. Our culture is down‑to‑earth, hard‑working and compassionate, built by exceptional people who care deeply about doing work we’re proud of.
The Role
As an Adventure Product Innovation Manager at Flash Pack, you’ll be the person who lives, breathes and flat‑out obsesses over travel. You’ve built unforgettable events or experiences before — now you want to do it on a global stage. Your mission: go out into the world, uncover the most epic group adventures possible, and bring them to life with partners who can deliver them at scale. You’ll design trips end‑to‑end: researching destinations, crafting standout moments, shaping itineraries that spark friendship, and ensuring each launch is commercially sound and operationally tight. This is a hands‑on, highly creative role where you’ll spot great ideas, shape them fast, and launch them at a best‑in‑class standard before handing them over for long‑term growth. If you love building experiences that genuinely change people’s lives — and you’re energised by balancing big creative thinking with smart commercial decisions — you’ll thrive here.
Where you will spend your time
- Hunting down the world’s most exciting destinations, experiences and adventure concepts — and turning them into real, bookable trips for solo travellers.
- Designing end‑to‑end itineraries full of standout moments, connection opportunities, and innovative “wow” experiences that set Flash Pack apart.
- Working closely with brilliant partners and local suppliers to build trips that feel unique, well‑paced and operationally sound.
- Using insights, guest feedback, and competitor research to shape products that people genuinely love — balancing creativity with commercial sense.
- Setting launch budgets with our Pricing team and making smart decisions that ensure each new trip is financially healthy from day one.
- Owning early‑stage trip performance: keeping an eye on occupancy, margin, quality scores and overall stability while a trip beds in.
- Ensuring every new trip meets our quality benchmarks — from delivery standards to guest sentiment — before handing it to the wider Product Operations team.
- Keeping up with global travel trends, emerging destinations and fresh experience ideas, feeding them into a dynamic product roadmap.
- Building strong working relationships across teams to make sure the trips you create not only launch brilliantly, but have long‑term potential.
What we’d love to see from you
- A well‑traveled and/or culturally curious mindset — you understand what makes destinations special and how to design experiences that feel authentic and bring people together.
- Experience creating unforgettable experiences — whether in travel, events, experiential design, hospitality, or a similar field where you’ve brought ideas to life for real people.
- Someone who can spot emerging global travel and culture trends, creatively shaping them into new adventure concepts that get Flash Pack ahead of the curve.
- Proven ability in using data to take a concept, shape it quickly, and turn it into something polished, scalable and operationally sound.
- Strong relationship‑building skills — you know how to work with global partners, negotiate confidently, and bring people along with your vision.
- A commercially sharp approach: you’re comfortable with budgets, early performance metrics and making smart decisions that balance guest experience with financial reality.
- Someone who thrives in fast‑moving environment(s) where priorities shift and big ideas need to become real, fast. You are strong at finding inventive solutions before issues become patterns.
- A natural collaborator who loves working cross‑functionally to bring big ideas to market. You have experience managing multiple projects at once without losing clarity or quality.
Interview Process
- A screening call with a member of the Talent team to discuss your relevant experience for the role and give you further information on Flash Pack and the role itself. (c. 30 mins)
- An interview with the hiring manager and one other member of the team to hear more about your background and experience and give you a deep dive into the role (45‑60 mins).
- A case study and presentation with the hiring manager and a key stakeholder to see how you’d solve a problem (60 mins).
- A culture and ways of working interview to see your ways of working match ours and how your own values might add to the culture and work of the team. (30 mins).
Benefits, Perks and Ways of Working
- Diverse and Inclusive Team: We are committed to fostering an inclusive workplace where all employees feel supported, respected, and empowered to reach their full potential.
- Competitive salaries, Pay transparency, Growth opportunities: Our progression, levelling and compensation framework is designed to offer career path progression opportunities for both individual contributor and manager tracks. Pay is completely transparent.
- Generous Matched Pension: Flash Pack contributes up to 5% in the UK pension scheme. We're committed to helping you plan for retirement and achieve financial security.
- Stock Options: We believe that everyone should share in the success of Flash Pack as we grow. As a contributor to that success, stock options are available after your first year of employment.
- Generous Annual Leave and Flexible Bank Holidays: Enjoy 25 days of annual leave and Bank Holidays to rest, recharge, and explore.
- We close between Christmas and New Year.
- If you celebrate different holidays you can always trade them out!
- You’ll enjoy an additional day off for your birthday.
- You’ll earn an additional day for each year at Flash Pack, up to 5 days accrued.
- Enhanced Parental Leave: No matter how your family gets started, we are here to celebrate and support by offering enhanced and inclusive parental leave. If you’re the primary caregiver you’re supported by 16 weeks full pay. If you’re the secondary caregiver you’re supported by 4 weeks full pay.
- Life‑Change Care Plans: We are aware that there are life changes that affect us all. Our Care Plans focus on personalised accommodations, flexibility and understanding in order to provide the right level of support for each individual.
- Unlimited Mental Health and Wellbeing Support: Your mental health and wellbeing matter to us. Access to therapy and counselling services through Oliva is available to ensure you feel supported and empowered to thrive.
- Remote‑Flexible Workplace: We are a remote‑flexible company. Whether you prefer the comfort of your home, a cozy cafe, or a beachside retreat, you'll have the flexibility to work where you're most productive - so long as you have lightning‑fast WiFi access. You should be available to meet every 6‑8 weeks in our central London office.
- Flexible Work Hours: We know everyone works better at different times. You are free to work when you are most productive as long as you fulfil your responsibilities and are available for at least 3 hours of overlap per day with your team. (Some teams vary based on nature of the role).
- Work from Abroad: Expand your horizons with the opportunity to work from abroad 45 days throughout the year.
- Socials and Company‑wide Events: Our culture of connecting is key in a remote‑flexible environment. From team outings to company‑wide events, we believe in nurturing strong bonds and creating memorable experiences together.
- Home Office Budget: We provide each employee with a budget of up to £300 to purchase your own choice of home office equipment, as deemed necessary.
- Refer a friend or family member: If you help us fill one of our positions and they pass their probation you will get a £1000 bonus!!
Diversity and Inclusion
We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework. We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability. We have an additional requirement we haven’t considered we will do our best to adapt and make sure your needs are met. Once you apply, you will be sent a short Equality, Diversity & Inclusion survey, it would help us immensely if you can complete it. All your answers are anonymous and will not be tied to your application.
Flash Pack GDPR Compliance: Please take two minutes to read our Flash Pack Privacy Notice for Recruitment and learn how we will process your data.
Adventure Product Innovation Manager employer: Flash Pack
Flash Pack is an exceptional employer that champions innovation and autonomy, allowing the Head of CX Growth to redefine sales strategies in a dynamic remote environment. With a strong focus on employee development and a collaborative culture, team members are encouraged to thrive and grow within a supportive community. The opportunity to lead a diverse international team while driving meaningful change makes Flash Pack a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Adventure Product Innovation Manager
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Flash Pack who are looking for fresh talent for roles like Adventure Product Innovation Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Flash Pack and give you a leg up for your Adventure Product Innovation Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Adventure Product Innovation Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Adventure Product Innovation Manager
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Adventure Product Innovation Manager role at Flash Pack.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Adventure Product Innovation Manager position at Flash Pack.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Flash Pack.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Flash Pack's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Adventure Product Innovation Manager.
How to prepare for a job interview at Flash Pack
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Flash Pack.