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- Tasks: Manage and process recharge costs for plant hire, ensuring accuracy and effective communication.
- Company: Flannery Plant Hire, a leading provider in the construction industry.
- Benefits: Competitive salary, generous leave, professional development, and employee support services.
- Why this job: Join a dynamic team and make an impact in a fast-paced environment.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Be part of a supportive culture that values teamwork and recognition.
The predicted salary is between 30000 - 42000 £ per year.
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
We are seeking a highly organised and proactive Service Coordinator to join our busy Service Team. This role will focus on managing and processing recharge costs across the plant hire operation, ensuring accurate allocation, timely invoicing, and effective communication between internal teams, suppliers, and clients.
Key Responsibilities- Oversee and process all recharge costs associated with plant hire, breakdowns, damage, fuel, and other service-related items.
- Verify recharge claims for accuracy, ensuring compliance with company policies and client agreements.
- Liaise with service teams, depots, and suppliers to gather supporting evidence and resolve queries.
- Maintain accurate records of all recharges, supporting both operational and finance teams.
- Provide clear communication to customers regarding recharge justifications, disputes, and resolutions.
- Monitor outstanding recharges to ensure timely processing and invoicing.
- Support the Service Manager in reviewing recharge trends, identifying recurring issues, and improving processes.
- Work closely with hire desk, workshop, and finance teams to ensure smooth coordination and workflow.
- Previous experience in a service, hire desk, or plant hire administration role is highly desirable.
- Strong organisational skills with excellent attention to detail.
- Confident communicator with the ability to manage internal and external stakeholder relationships.
- Good working knowledge of Microsoft Office (Excel, Outlook, Word).
- Experience in managing invoicing, recharges, or cost allocation processes preferred.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.
- Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.
- Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.
- Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.
- Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.
- Modern Equipment: Work with the best and latest plant and machinery in the industry.
- Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.
- Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.
Flannery Plant Hire is committed to providing a safe and healthy working environment for all employees and contractors. The Regional Health and Safety Lead will play a pivotal role in achieving this goal, ensuring compliance with regulations, identifying risks, and establishing best practices.
If you are a passionate and knowledgeable health and safety professional with a desire to make a difference, we invite you to apply for this exciting opportunity.
At Flannery Plant Hire, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, marital status, or disability.
Service Coordinator in Warrington employer: Flannery Plant
Contact Detail:
Flannery Plant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your organisational skills and ability to handle multiple priorities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in service administration and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences align with our needs. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: As a Service Coordinator, communication is key! In your application, demonstrate your ability to communicate effectively with both internal teams and clients. We love seeing examples of how you've managed relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flannery Plant
✨Know Your Numbers
As a Service Coordinator, you'll be dealing with recharge costs and invoicing. Brush up on your numerical skills and be ready to discuss how you've managed similar processes in the past. Bring examples of how you ensured accuracy and compliance in previous roles.
✨Communication is Key
This role requires liaising with various teams and clients. Prepare to showcase your communication skills by thinking of instances where you resolved disputes or clarified complex information. Practise explaining technical details in a simple way, as this will impress your interviewers.
✨Organisational Skills Matter
With multiple priorities to juggle, demonstrate your organisational prowess. Have a few strategies ready that you’ve used to manage your workload effectively. You might even want to share how you keep track of outstanding recharges and ensure timely processing.
✨Familiarise Yourself with the Company
Research Flannery Plant Hire and understand their operations, values, and recent projects. Being able to discuss how your skills align with their mission will show your genuine interest in the role. Plus, it’ll help you ask insightful questions during the interview.
