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- Tasks: Manage parts ordering and service control for machinery breakdowns and warranty claims.
- Company: Join Flannery Plant Hire, a leader in plant hire with a focus on safety and sustainability.
- Benefits: Enjoy competitive salary, generous leave, and professional development opportunities.
- Why this job: Be part of a dynamic team that values your contributions and offers career growth.
- Qualifications: Strong organisational skills, IT proficiency, and experience with ERP systems are essential.
- Other info: Work with modern equipment in a supportive, team-oriented culture.
The predicted salary is between 30000 - 42000 £ per year.
The Parts & Service Controller is responsible for the effective control of OEM callouts to machine breakdowns, warranty claims and the ordering of plant parts and materials. The role plays a key part in cost control, compliance, and maintaining strong supplier relationships.
Key Responsibilities- Manage the ordering, receipt, storage, and issuing of plant and machinery parts
- Ensure critical parts availability to minimise equipment downtime
- Liaise with workshop engineers to identify parts requirements
- Source parts from approved suppliers, negotiating pricing and lead times where appropriate
- Raise purchase orders and match delivery notes and invoices
- Identify warranty-eligible repairs and components
- Prepare, submit, and track warranty claims with OEM’s and suppliers
- Monitor warranty breakdowns
- Report on rejected or disputed claims
- Maintain clear documentation for audit and cost control purposes
- Support fleet cost reporting by tracking parts usage and warranty recoveries
- Build strong working relationships with suppliers, manufacturers, and internal teams
- Strong organisational and administrative skills
- Good IT skills
- Ability to work in a high-pressure environment managing multiple priorities
- Strong communication skills and attention to detail
- Experience using ERP/Fleet/Parts systems
- Previous experience as a Parts and/or Service Controller
- Experience within plant hire, construction, HGV, or heavy equipment industries
- Knowledge of breakdown reporting processes
- Understanding of mechanical or plant equipment terminology
- Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.
- Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.
- Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.
- Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.
- Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.
- Modern Equipment: Work with the best and latest plant and machinery in the industry.
- Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.
- Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.
At Flannery Plant Hire, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, marital status, or disability.
Parts and Service Controller in Warrington employer: Flannery Plant
Contact Detail:
Flannery Plant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Service Controller in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience and how it relates to the Parts and Service Controller role.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from candidates who are eager to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Parts and Service Controller in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with parts management and service control. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've successfully managed multiple priorities in the past. Whether it’s through specific projects or day-to-day tasks, we love to see how you keep everything running smoothly.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flannery Plant
✨Know Your Parts and Service Inside Out
Before the interview, brush up on your knowledge of parts and service management. Familiarise yourself with common terminology and processes in the plant hire and heavy equipment industries. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities or streamlined processes. Be ready to discuss how you keep track of parts orders and warranty claims efficiently.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Think of instances where you liaised with suppliers or workshop engineers to resolve issues. Highlight your ability to negotiate pricing and lead times, as well as how you maintain clear documentation for audits.
✨Prepare Questions for the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to supplier relationships, their expectations for the Parts and Service Controller role, and opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
