Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and schedule service for cutting-edge digital equipment in the construction industry.
- Company: Join Flannery Plant Hire, a leader in plant hire with a focus on innovation.
- Benefits: Gain valuable experience in a tech-driven environment with opportunities for growth.
- Why this job: Be part of a team that ensures high-performance machinery operates at peak efficiency.
- Qualifications: Admin or maintenance planning experience, strong organisational skills, and IT proficiency required.
- Other info: Dynamic role with a focus on digital transformation and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Location: Birmingham
About Flannery Plant Hire
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
Role Overview
We’re looking for a Service Administrator to join our Digital Team, supporting the coordination, scheduling, and administration of service and maintenance operations across our fleet of digitally connected equipment. This role is central to ensuring our high-performance, technology-enabled plant operates at peak efficiency, helping to deliver exceptional service to our customers while maintaining the highest standards of compliance and safety.
Key Responsibilities
- Coordinate and schedule service and maintenance activities for digital-enabled equipment.
- Monitor machine performance using telematics, digital dashboards, and diagnostic tools to identify service requirements and potential issues proactively.
- Liaise with engineers, workshop teams, and site supervisors to ensure timely and effective servicing of equipment.
- Manage service records, work orders, and maintenance reports within the company’s digital systems.
- Support the rollout and optimisation of digital service tools and processes, including predictive maintenance and remote diagnostics.
- Communicate with clients and internal teams to provide service updates, resolve queries, and ensure customer satisfaction.
- Assist in analysing fleet data to identify trends and opportunities for efficiency improvements.
- Ensure compliance with all health, safety, and environmental policies and procedures.
Skills & Experience
Essential:
- Experience in an admin or maintenance planning role (ideally within plant hire, construction, or heavy equipment industries).
- Strong organisational and communication skills with the ability to manage multiple priorities.
- Familiarity with digital fleet management or telematics systems.
- Excellent attention to detail and record-keeping.
- Confident IT user – proficient in MS Office and digital service management tools.
Desirable:
- Technical understanding of plant machinery or construction equipment.
- Experience working with systems such as Spillard, Safety Shield, Trimble, or similar telematics platforms.
- Knowledge of digital transformation tools or connected fleet technology.
Service Administrator employer: Flannery Plant
Contact Detail:
Flannery Plant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the company inside out! Research Flannery Plant Hire, their values, and their services. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to service administration and digital tools. We want you to feel confident and ready to showcase your skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Flannery Plant Hire.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight your experience in admin or maintenance planning, especially if it’s within plant hire or construction. We want to see how your skills match what we’re looking for!
Show Off Your Tech Skills: Since this role involves digital tools and telematics systems, don’t forget to mention your proficiency with MS Office and any digital service management tools you’ve used. We love seeing candidates who are confident with technology!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-organised application that showcases your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Let’s get your application rolling!
How to prepare for a job interview at Flannery Plant
✨Know Your Stuff
Make sure you understand the basics of plant hire and the specific role of a Service Administrator. Familiarise yourself with telematics and digital service management tools, as these are key to the job. Being able to discuss how these systems work will show your enthusiasm and readiness for the role.
✨Show Off Your Organisational Skills
Since this role involves coordinating and scheduling maintenance activities, be prepared to share examples of how you've successfully managed multiple priorities in the past. Think of specific situations where your organisational skills made a difference, and be ready to discuss them.
✨Communicate Like a Pro
Strong communication is essential for liaising with engineers and clients. Practice explaining complex ideas simply and clearly. You might even want to prepare a few scenarios where you resolved queries or improved customer satisfaction through effective communication.
✨Be Ready to Analyse
The role involves analysing fleet data to identify trends. Brush up on any relevant experience you have with data analysis, especially in relation to efficiency improvements. Be prepared to discuss how you’ve used data to make informed decisions in previous roles.
