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- Tasks: Coordinate plant hire needs, manage equipment delivery, and resolve client issues.
- Company: Flannery Plant Hire is a top provider of plant hire services in the UK and Ireland.
- Benefits: Enjoy competitive salary, generous leave, professional development, and a supportive team culture.
- Why this job: Join a dynamic company focused on innovation and exceptional customer service in the construction industry.
- Qualifications: Previous experience in plant hire, strong organizational skills, and excellent communication abilities required.
- Other info: Work with cutting-edge machinery and contribute to various industry projects.
The predicted salary is between 24000 - 36000 £ per year.
Hire Controller
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients\’ project requirements.
We are seeking a highly organised and motivated individual to join our Barnsley team as a Hire Controller. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery.
Key responsibilities:
- Act as the primary point of contact for our clients\’ plant hire needs, including coordinating equipment delivery and collection, scheduling and planning of equipment movements, and ensuring that the correct equipment is supplied to the site.
- Liaise with clients to understand their specific plant hire requirements, ensuring that the right equipment is provided in a timely manner, and maintaining regular communication throughout the duration of the hire.
- Liaise with customers to provide accurate and timely quotations.
- Work closely with the Operations team to manage the availability and allocation of plant and equipment, ensuring that all equipment is inspected and maintained to the required standards before and after each hire.
- Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner.
- Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that the client\’s needs are met and any problems are rectified promptly.
- Provide regular reports to management on plant hire operations and performance, including equipment availability, utilisation, and maintenance requirements.
- Keep up to date with industry trends and regulations, and ensure that all plant hire activities are carried out in compliance with health and safety regulations.
- Maintain accurate records of plant hire activities, including client details, equipment specifications, and hire agreements.
- Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, taking into account client requirements and project timelines.
- Continuously identify opportunities for process improvements and implement changes to enhance efficiency and customer satisfaction.
Skills and Qualifications:
- Previous experience in a similar role within the plant hire industry.
- Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously.
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Knowledge of plant and equipment types, specifications, and appropriate uses. – Familiarity with health and safety regulations and best practices within the plant hire industry.
- Proficient in using plant hire software and systems.
- A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients.
- Full driving licence.
This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries.
Benefits:
Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.
Generous Leave: Enjoy 23 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.
Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.
Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.
Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.
Modern Equipment: Work with the best and latest plant and machinery in the industry.
Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.
Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs
Flannery Plant Hire | Hire Controller employer: Flannery Plant Hire
Contact Detail:
Flannery Plant Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flannery Plant Hire | Hire Controller
✨Tip Number 1
Familiarize yourself with the specific types of plant and equipment that Flannery Plant Hire offers. Understanding the machinery will not only help you in conversations with clients but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or client management, especially within the plant hire industry. Being able to showcase your ability to build relationships and resolve issues will set you apart.
✨Tip Number 3
Research current trends and regulations in the plant hire industry. Showing that you are knowledgeable about health and safety standards and industry best practices can give you an edge during discussions.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to equipment scheduling and client communication. Being ready with examples of your organizational skills and problem-solving abilities will demonstrate your fit for the role.
We think you need these skills to ace Flannery Plant Hire | Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the plant hire industry. Emphasize your organizational skills, communication abilities, and any previous roles that involved client interaction or equipment management.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to Flannery Plant Hire. Mention specific examples of how your skills align with the responsibilities of a Hire Controller and express your enthusiasm for contributing to their team.
Highlight Relevant Skills: In your application, clearly outline your knowledge of plant and equipment types, as well as your familiarity with health and safety regulations. This will demonstrate your readiness for the role and your understanding of industry standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Hire Controller position.
How to prepare for a job interview at Flannery Plant Hire
✨Show Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed multiple projects or deadlines. This will show that you can handle the demands of the role.
✨Understand Plant Hire Operations
Familiarise yourself with the specifics of plant hire operations, including equipment types and their uses. Being knowledgeable about the industry will help you answer questions confidently and show your genuine interest in the role.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've built and maintained positive relationships with clients and colleagues in previous positions.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've proactively managed and resolved issues in the past. Providing specific examples of challenges you've faced and how you overcame them will highlight your ability to handle complaints and ensure client satisfaction.
