At a Glance
- Tasks: Assist with customer enquiries, data management, and support the service department.
- Company: Flannery Plant Hire leads in plant hire for major UK construction projects, focusing on sustainability.
- Benefits: Gain a Level 2 qualification, work in a supportive environment, and enjoy diverse team culture.
- Why this job: Join a company committed to training and innovation, making a real impact in the construction industry.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Open to all backgrounds; apply even if you don't meet every requirement.
Reporting to: Plant Service Manager / Service Department
JOB PURPOSE:
This is a fantastic opportunity to develop your skills and experience working with Flannery Plant Hire. As a Flannery apprentice, you will utilise the support provided to maximise the benefits for your professional development. You will have the opportunity to work in a supportive environment to develop the knowledge and professional skills required in a workplace.
The job holder will work towards and be expected to achieve a Level 2 qualification in Construction Plant Maintenance (Wales) and a level 3 Construction Equipment maintenance technician (England). You will commit to your professional development plan, set out at the beginning of your apprenticeship program, and understand the importance of managing both professional and learning responsibilities.
We want to work with young people from every background, so we are passionate about building a diverse workforce that represents the clients we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role. If you think you are fit for this role but do not have all the desirable experience, we would still love for you to apply, as you will have the chance to complete a supporting statement/assessment to let us know what you would bring to the table.
KEY RESPONSIBILITIES:
- Undertake duties in full accordance with the companyβs policies and procedures
- Dealing with any enquiries
- Assisting with damage recharges
- Updating and creating spreadsheets
- Responding to emails in a professional manner
- Ad hoc duties where necessary
- Ensure all personal data is collected, stored, and processed in line with Data Protection Act (DPA), General Data Protection Regulation (GDPR) and Company policies
ESSENTIAL SKILLS AND QUALIFICATIONS:
- Ability to work in a fast-moving environment
- Ability to forge working relationships with customers and suppliers
- Ability to work under pressure
- Ability to multitask
- Use of Excel, Word, Microsoft Office and in house system
- Excellent written and verbal communication skills
- Good time management
- Strong attention to detail
Apprentice Service Assistant – Wembley employer: Flannery Plant Hire
Contact Detail:
Flannery Plant Hire Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Apprentice Service Assistant – Wembley
β¨Tip Number 1
Familiarise yourself with Flannery Plant Hire's values and mission. Understanding their commitment to social responsibility and sustainability can help you align your answers during interviews, showing that you're a good cultural fit.
β¨Tip Number 2
Highlight any experience you have with teamwork or customer service. Since the role involves forging relationships with customers and suppliers, demonstrating your ability to work well with others will be crucial.
β¨Tip Number 3
Brush up on your Excel and Microsoft Office skills. Since the job requires updating spreadsheets and responding to emails professionally, showcasing your proficiency in these tools can set you apart from other candidates.
β¨Tip Number 4
Prepare for potential situational questions about working under pressure and multitasking. Think of examples from your past experiences where you've successfully managed multiple tasks or handled challenging situations.
We think you need these skills to ace Apprentice Service Assistant – Wembley
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Apprentice Service Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, education, and any previous experience. Emphasise your ability to work in a fast-paced environment, your communication skills, and your proficiency with Microsoft Office applications.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with Flannery Plant Hire. Mention your commitment to professional development and how you plan to contribute to the team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Flannery Plant Hire
β¨Research Flannery Plant Hire
Before your interview, take some time to learn about Flannery Plant Hire's values, mission, and recent projects. This will not only show your genuine interest in the company but also help you tailor your answers to align with their goals.
β¨Prepare for Common Questions
Think about common interview questions related to teamwork, problem-solving, and your ability to work under pressure. Prepare specific examples from your past experiences that demonstrate these skills, as they are crucial for the role of an Apprentice Service Assistant.
β¨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn is vital. Be ready to discuss how you plan to develop your skills and what you hope to achieve during your apprenticeship. This will highlight your commitment to personal and professional growth.
β¨Demonstrate Communication Skills
Since the role involves dealing with enquiries and responding to emails, it's important to showcase your communication skills. Practice speaking clearly and confidently, and consider how you would handle customer interactions or resolve conflicts.