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- Tasks: Manage parts ordering and service control for machinery breakdowns and warranty claims.
- Company: Join Flannery Plant Hire, a leader in plant hire with a focus on safety and sustainability.
- Benefits: Enjoy competitive salary, generous leave, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the plant hire industry.
- Qualifications: Strong organisational skills, IT proficiency, and experience in high-pressure environments.
- Other info: Work with modern equipment and enjoy a supportive, team-oriented culture.
The predicted salary is between 36000 - 60000 £ per year.
The Parts & Service Controller is responsible for the effective control of OEM callouts to machine breakdowns, warranty claims and the ordering of plant parts and materials. The role plays a key part in cost control, compliance, and maintaining strong supplier relationships.
Key Responsibilities
- Manage the ordering, receipt, storage, and issuing of plant and machinery parts
- Ensure critical parts availability to minimise equipment downtime
- Liaise with workshop engineers to identify parts requirements
- Source parts from approved suppliers, negotiating pricing and lead times where appropriate
- Raise purchase orders and match delivery notes and invoices
- Identify warranty-eligible repairs and components
- Prepare, submit, and track warranty claims with OEM’s and suppliers
- Monitor warranty breakdowns
- Report on rejected or disputed claims
- Maintain clear documentation for audit and cost control purposes
- Support fleet cost reporting by tracking parts usage and warranty recoveries
- Build strong working relationships with suppliers, manufacturers, and internal teams
Skills & Experience Required
Essential
- Strong organisational and administrative skills
- Good IT skills
- Ability to work in a high-pressure environment managing multiple priorities
- Strong communication skills and attention to detail
- Experience using ERP/Fleet/Parts systems
Desirable
- Previous experience as a Parts and/or Service Controller
- Experience within plant hire, construction, HGV, or heavy equipment industries
- Knowledge of breakdown reporting processes
- Understanding of mechanical or plant equipment terminology
Why Join Flannery
- Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.
- Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.
- Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.
- Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.
- Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.
- Modern Equipment: Work with the best and latest plant and machinery in the industry.
- Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.
- Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.
At Flannery Plant Hire, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, marital status, or disability.
Parts and Service Controller in Manchester employer: Flannery Plant Hire (Oval) Ltd.
Contact Detail:
Flannery Plant Hire (Oval) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Service Controller in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their needs, especially around parts management and supplier relationships.
✨Tip Number 3
Practice your communication skills! Whether it’s discussing parts availability or negotiating with suppliers, being clear and confident can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Flannery team.
We think you need these skills to ace Parts and Service Controller in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts and Service Controller role. Highlight your organisational skills, experience with ERP systems, and any relevant industry knowledge. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us manage parts and service effectively. Keep it concise but impactful!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear language and structure your documents well. We appreciate attention to detail, so proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flannery Plant Hire (Oval) Ltd.
✨Know Your Parts and Service Basics
Before the interview, brush up on your knowledge of parts and service control. Familiarise yourself with common terminology related to plant equipment and breakdown reporting processes. This will help you speak confidently about your experience and understanding of the role.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple priorities in a high-pressure environment. Think of situations where your strong organisational skills made a difference, especially in parts ordering or warranty claims management.
✨Demonstrate Strong Communication Abilities
Since the role involves liaising with workshop engineers and suppliers, practice articulating your thoughts clearly. Prepare to explain how you've built relationships in previous roles and how effective communication has helped you achieve results.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their processes, team culture, or how they handle supplier relationships. This shows your genuine interest in the role and helps you assess if it's the right fit for you.