At a Glance
- Tasks: Manage parts ordering and service control for machinery breakdowns and warranty claims.
- Company: Join a leading company in the plant hire and construction industry.
- Benefits: Competitive salary, generous leave, and strong career development opportunities.
- Other info: Build relationships with suppliers and internal teams in a dynamic work environment.
- Why this job: Be a key player in minimising downtime and enhancing operational efficiency.
- Qualifications: Strong organisational skills, IT proficiency, and ability to thrive under pressure.
The predicted salary is between 30000 - 40000 £ per year.
The Parts & Service Controller is responsible for the effective control of OEM callouts to machine breakdowns, warranty claims and the ordering of plant parts and materials. The role plays a key part in cost control, compliance, and maintaining strong supplier relationships.
Key Responsibilities
- Manage the ordering, receipt, storage, and issuing of plant and machinery parts
- Ensure critical parts availability to minimise equipment downtime
- Liaise with workshop engineers to identify parts requirements
- Source parts from approved suppliers, negotiating pricing and lead times where appropriate
- Raise purchase orders and match delivery notes and invoices
- Identify warranty-eligible repairs and components
- Prepare, submit, and track warranty claims with OEM’s and suppliers
- Monitor warranty breakdowns
- Report on rejected or disputed claims
- Maintain clear documentation for audit and cost control purposes
- Support fleet cost reporting by tracking parts usage and warranty recoveries
- Build strong working relationships with suppliers, manufacturers, and internal teams
Skills & Experience Required
Essential
- Strong organisational and administrative skills
- Good IT skills
- Ability to work in a high-pressure environment managing multiple priorities
- Strong communication skills and attention to detail
- Experience using ERP/Fleet/Parts systems
Desirable
- Previous experience as a Parts and/or Service Controller
- Experience within plant hire, construction, HGV, or heavy equipment industries
- Knowledge of breakdown reporting processes
- Understanding of mechanical or plant equipment terminology
Why Join Flannery
- Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience
- Generous Leave: Enjoy 24 days plus
Parts and Service Controller in London employer: Flannery Plant Hire (Oval) Ltd.
Flannery is an exceptional employer that prioritises employee growth and development within a supportive work culture. Located in Warrington, we offer a competitive salary, generous leave, and the opportunity to build strong relationships with suppliers and internal teams, making your role as a Parts and Service Controller both meaningful and rewarding.
Contact Details:
Flannery Plant Hire (Oval) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts and Service Controller in London
✨Get Involved in Industry Events
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Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Flannery Plant Hire (Oval) Ltd.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
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We think you need these skills to ace Parts and Service Controller in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Flannery Plant Hire (Oval) Ltd.:This is your chance to really connect with the team at Flannery Plant Hire (Oval) Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Flannery Plant Hire (Oval) Ltd.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Flannery Plant Hire (Oval) Ltd..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Flannery Plant Hire (Oval) Ltd. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Flannery Plant Hire (Oval) Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
