At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment and drive sales performance.
- Company: FLANNELS, a top UK luxury retailer with a portfolio of over 200 brands.
- Benefits: Competitive salary, generous staff discounts, bonuses, and career development opportunities.
- Other info: Exciting growth opportunities and a vibrant team culture await you.
- Why this job: Join a fast-paced luxury retail environment and inspire your team to success.
- Qualifications: 6+ years in luxury retail management and proven leadership skills required.
The predicted salary is between 40193 - 40193 £ per year.
FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections.
An exciting opportunity has arisen for a talented Store Manager to join our Cheshunt store and play a key role in its continued success. Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Area Manager, you will oversee a team of Retail Managers and Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE- Be accountable for the commercial success of the store and drive store performance.
- Identify key opportunities to enhance performance in line with current trends.
- Develop and implement strategic plans to achieve departmental goals and objectives.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
- Be accountable for your store and team's performance.
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Area Manager, acting on feedback and working towards targets and deadlines.
- Build lasting relationships with internal and external stakeholders.
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation.
- Identify future talent within the store and plan and support their personal development and progression.
- Seek opportunities to drive your own personal development.
- Train the coach and upskill the management team to maximise opportunities for future progression within the business.
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Support other stores within the area with retail operations as and when required.
- Use business communication tools to drive completion of tasks and ensure your team understands all key functions.
- Drive performance in line with retail priorities to meet business objectives.
- Accountable for monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively.
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions.
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
- Basic rate salary £40,193 per annum.
- 28 days holiday a year, inclusive of bank holidays.
- 20% Staff Discount across all Frasers Group Stores.
- 50% in store uniform discount.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Commission-led bonuses across a wide range of products.
- Long Service awards.
- Discounted Gym membership.
- Excellent career development opportunities.
- Cycle to work scheme.
- We offer a wide range of Development Courses with National Qualifications.
We're looking for a resilient, adaptable leader with a passion for premium retail and a drive to deliver exceptional results. A calm and confident approach under pressure, with the ability to manage challenges and resolve issues effectively. A proactive problem-solver, able to think quickly and make sound decisions in a fast-paced environment. A true brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance at all times.
Qualifications & Experience- Minimum 6+ years' experience in premium or luxury fashion retail management (or a similar high-end retail environment).
- Proven leadership experience, with the ability to manage, motivate, and develop large teams.
- Strong background in customer service, with an established client network and understanding of local clientele.
- Demonstrated success in driving sales, achieving targets, and managing budgets and stock levels.
- Excellent product knowledge, including brands, fashion trends, and materials.
- Solid understanding of retail operations, including merchandising, stock control, and loss prevention.
- Strong communication skills, with the ability to engage effectively with colleagues, customers, and stakeholders.
Luxury Store Manager: Lead, Inspire & Grow Sales in Waltham Cross employer: Flannels
FLANNELS is an exceptional employer, offering a dynamic work environment where luxury retail meets personal growth. With a commitment to employee development, you will have access to extensive training courses and career progression opportunities, all while enjoying competitive benefits such as a generous salary, staff discounts, and performance bonuses. Join our Cheshunt store and be part of a passionate team that thrives on collaboration and excellence in delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Store Manager: Lead, Inspire & Grow Sales in Waltham Cross
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, attend industry events, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your passion for luxury retail during interviews. Share stories about your experiences with high-end brands and how you've driven sales in previous roles. This will help us see your genuine interest and expertise in the field.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle team challenges or drive performance under pressure. We want to see your problem-solving skills and how you inspire your team to achieve targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining FLANNELS and being part of our exciting journey in luxury retail.
We think you need these skills to ace Luxury Store Manager: Lead, Inspire & Grow Sales in Waltham Cross
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your enthusiasm for high-end brands and how you've successfully managed teams in similar environments.
Tailor Your CV to the Role:Make sure your CV reflects the skills and experiences that align with the Store Manager position. Highlight your leadership experience, commercial expertise, and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for FLANNELS. Use it to showcase your personality, discuss your management style, and explain how you can contribute to our store's success. Keep it engaging and professional!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Flannels
✨Know Your Brands
Before the interview, make sure you research FLANNELS and its brand portfolio. Familiarise yourself with the luxury brands they carry, like Gucci and Saint Laurent. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. Be ready to discuss your coaching style and how you develop talent within your team.
✨Understand Commercial Success
Brush up on your commercial acumen. Be prepared to discuss how you've driven sales and managed KPIs in previous roles. Use data and examples to illustrate your ability to analyse performance and implement strategies that enhance store success.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've faced operational challenges and how you resolved them. Highlight your proactive approach to problem-solving and decision-making, especially in a fast-paced retail environment. This will show that you're ready to tackle the dynamic nature of the role.
