At a Glance
- Tasks: Engage customers, provide styling advice, and create luxurious shopping experiences.
- Company: Frasers, a dynamic retail destination blending heritage with innovation.
- Benefits: Competitive pay, generous staff discounts, and career growth opportunities.
- Other info: Join a fast-paced team that values creativity and personal growth.
- Why this job: Be the face of a premium brand and make lasting customer connections.
- Qualifications: Retail or hospitality experience, confidence, and a passion for luxury service.
The predicted salary is between 10 - 12 £ per hour.
Company Description
Frasers is a dynamic and iconic retail destination, originally established in 1849 in Glasgow.
Today, our stores are designed as inspirational spaces to explore, connect, and shop, home to unrivalled fashion, beauty, accessories, homeware collections, and more.
Rooted in Hugh Fraser's original vision, we combine heritage with innovation and exceptional service.
The Role: Sales Advisor
This is premium retail at its most personal.
As a Sales Advisor at Frasers, you're the face of the brand, the trusted stylist, the reason customers come back.
From a first impression at the door to a styling conversation across the floor, you'll create shopping experiences that feel considered, luxurious, and unmistakably Frasers.
- What's In It For You
- Competitive pay that reflects what you bring
- Generous staff discount across Frasers and all Frasers Group brands
- Career growth in a fast-paced, ambitious retail group
- A premium store environment with a customer-first culture
- Training and development to sharpen your craft and grow your career
- What You’ll Do
- Greet and engage every customer with confidence and warmth from the moment they walk in.
- Offer first-contact solutions, whether that's directing to click-and-collect or checking additional stock.
- Provide styling advice and product recommendations through active listening and strong product knowledge.
- Step in to support nearby tills or departments to keep the customer journey seamless.
- Keep visual presentation sharp and stock available through replenishment and stockroom upkeep.
- Get involved in store events and activations, and share feedback to keep us improving.
- Stay alert and compliant with store procedures to support loss prevention.
- Follow health and safety standards at all times.
- Represent Frasers to the highest standard, in service and in personal presentation.
Qualifications
- Relevant retail or hospitality experience and a customer-first mindset.
- Confidence and warmth that builds trust and lasting relationships.
- A genuine passion for delivering a luxury shopping experience.
- A target-driven approach and the drive to exceed sales goals.
- A team-first attitude, ready to support other areas of the store when needed.
- Flexibility, reliability, and adaptability in a fast-paced environment.
- Additional Information
- How We Work Our values shape every shift, every conversation, every decision:
- How We Work
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and drive results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land (Template 2026) Casual Sales Assistant - Frasers
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Flannels, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace (Template 2026) Casual Sales Assistant - Frasers
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Flannels that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Flannels will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Flannels and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Flannels
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Flannels, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Flannels!
