At a Glance
- Tasks: Lead and motivate a team in a luxury retail environment.
- Company: FLANNELS is a premier destination for luxury fashion, showcasing over 200 top brands.
- Benefits: Enjoy competitive salary, bonuses, discounts, and development courses.
- Why this job: Join a dynamic team in a brand new store and elevate your retail career.
- Qualifications: Experience in retail leadership and a passion for luxury brands required.
- Other info: Be part of the Fearless1000 Incentive Scheme and enjoy various rewards.
The predicted salary is between 27000 - 40000 Β£ per year.
Supervisor – New Store – London
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
We are now looking for a Supervisor to join our team in our brand new store in Westfield Stratford
Job Description
The Role
- Support with daily workload and delegation to team
- Supervise work, check completion and deliver to expectation set by line manager
- Use business communication tools for completion of tasks and ensure your team understand all key functions
- Understand all process and procedures and set the example for others
- Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
- Support with maintaining store environment and housekeeping standards
- Understand company policy and rules regarding security measures and demonstrate compliance and controls
- Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
- Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
- Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
- Understand KPI targets and expectations to achieve results
- Demonstrate commercial awareness and adopt right product, place and time compliance
- Engage with and feedback issues to contribute to the wider business
- Support with identifying development needs within the team
- Support senior management to coach the team
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
- Support senior management to coach the team
Qualifications
The Requirements
- Experience of leading a team within a retail environment
- Knowledge of and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and how to impact sales floor commercially
- Ability to motivate a team with effective communication
Additional Information
The Rewards
- Basic salary 33,245 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group Wide 20% Discount across all Frasers Group brands
Supervisor - New Store - London employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor - New Store - London
β¨Tip Number 1
Familiarise yourself with FLANNELS' brand values and product offerings. Understanding the luxury fashion market and being able to discuss specific brands or products during your interview will show your passion and knowledge, making you a standout candidate.
β¨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Think about specific situations where you motivated your team or improved sales, as these real-life experiences will demonstrate your leadership skills effectively.
β¨Tip Number 3
Research common retail KPIs and be ready to discuss how you can help achieve them. Showing that you understand key performance indicators and how they relate to customer experience and sales will highlight your commercial awareness.
β¨Tip Number 4
Practice your communication skills, as strong communication is essential for this role. Engage in mock interviews or discussions with friends to refine your ability to convey ideas clearly and motivate others, which will be crucial in your supervisory position.
We think you need these skills to ace Supervisor - New Store - London
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at FLANNELS. Highlight your relevant experience in leading teams and your passion for luxury brands in your application.
Tailor Your CV: Customise your CV to reflect your experience in retail and team leadership. Emphasise any achievements related to sales growth, customer service excellence, and visual merchandising that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of FLANNELS' brand values and how your skills can contribute to their success. Mention specific examples of how you've motivated teams and driven sales in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury retail sector.
How to prepare for a job interview at Flannels
β¨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, delegated tasks, and motivated others to achieve their goals.
β¨Know Your Luxury Brands
FLANNELS is all about luxury fashion, so make sure you research the brands they carry. Familiarise yourself with their products, values, and what sets them apart in the market. This knowledge will show your passion for the role and help you connect with the interviewers.
β¨Understand Sales and Customer Experience
Be ready to discuss how you can drive sales while ensuring an exceptional customer experience. Think of specific strategies you've used in the past to enhance customer satisfaction and boost sales, as this aligns perfectly with the company's goals.
β¨Demonstrate Strong Communication Skills
Effective communication is key in a supervisory role. Prepare to showcase your ability to communicate clearly and positively with your team and management. You might want to share instances where your communication skills led to improved team performance or resolved conflicts.