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For Companies At a Glance
- Tasks: Lead a team to deliver luxury customer experiences and achieve sales targets.
- Company: FLANNELS is a premier luxury fashion destination with over 200 top brands.
- Benefits: Enjoy competitive salary, bonuses, discounts, and development courses.
- Why this job: Join a dynamic team in a fast-paced environment and grow your fashion expertise.
- Qualifications: Experience in fashion retail leadership and a passion for customer service required.
- Other info: Flexible hours and opportunities for personal growth in a stylish setting.
The predicted salary is between 25000 - 35000 £ per year.
Supervisor – Belfast
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Finding the fearless.
To stay ambitious, we are lookingfor a driven Supervisor to join our team in Belfast
Job Description
The opportunity.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Confident making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications
The person.
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Candidate Profile.
- Experience in a team leader/supervisor position in fashion retail is essential
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
Additional Information
The Rewards:
- Basic Salary 30,222 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group Wide 20% Discount across all Frasers Group brands
- This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
Supervisor - Belfast employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Belfast
✨Tip Number 1
Familiarise yourself with FLANNELS' brand ethos and product range. Understanding the luxury fashion market and being able to discuss current trends will set you apart during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team to achieve sales targets.
✨Tip Number 3
Engage with the brand on social media and attend any local events they host. This not only shows your enthusiasm for the brand but also helps you network with potential colleagues and industry professionals.
✨Tip Number 4
Prepare to demonstrate your customer service skills through role-play scenarios. Think about how you would handle various customer interactions, especially in a luxury retail environment.
We think you need these skills to ace Supervisor - Belfast
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Supervisor position at FLANNELS. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Your CV should reflect your experience in fashion retail, particularly in supervisory roles. Emphasise your achievements, such as meeting sales targets or leading a team, and ensure it is well-structured and free of errors.
Write a Strong Cover Letter: In your cover letter, express your passion for the fashion industry and your understanding of luxury retail. Mention specific examples of how you've provided exceptional customer service and led teams to success.
Showcase Your Personality: FLANNELS values a positive and enthusiastic attitude. Use your application to convey your personality and how you embody the company culture. This can set you apart from other candidates.
How to prepare for a job interview at Flannels
✨Showcase Your Product Knowledge
As a Supervisor at FLANNELS, demonstrating excellent product knowledge is crucial. Be prepared to discuss your understanding of luxury fashion trends and specific brands. This will show your passion for the industry and your ability to provide an exceptional customer experience.
✨Emphasise Your Leadership Skills
Highlight your experience in leading teams and coaching others. Share examples of how you've motivated your team to achieve sales targets and fostered a positive work environment. This will demonstrate that you can lead by example and support the store management team effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare scenarios where you've successfully handled difficult customers or driven sales through innovative strategies. This will showcase your resilience and resourcefulness in a fast-paced retail environment.
✨Align with Company Values
Research FLANNELS' company culture and values before the interview. Be ready to discuss how your personal values align with theirs and how you can champion their culture within the store. This will help you stand out as a candidate who truly fits the brand.
