At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment and drive store performance.
- Company: FLANNELS, a top UK luxury retailer with a portfolio of over 200 brands.
- Benefits: Competitive salary, generous staff discounts, bonuses, and career development opportunities.
- Other info: Exciting growth opportunities and a vibrant work culture.
- Why this job: Join a fast-paced team and make an impact in the luxury fashion world.
- Qualifications: 1+ year experience in luxury retail and strong leadership skills.
The predicted salary is between 31450 - 31450 £ per year.
FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections.
An exciting opportunity has arisen for a talented Supervisor to join our Rushden Lakes store and play a key role in its continued success. Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same.
Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE- As part of the leadership team, support in driving the commercial success of the store and drive store performance.
- Identify key opportunities to enhance performance in line with current trends.
- Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
- Be responsible for your department and team's performance.
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Store Management team, acting on feedback and working towards targets and deadlines.
- Build lasting relationships with internal and external stakeholders.
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation.
- As part of the leadership team, support in driving the team's personal development and progression.
- Seek opportunities to drive your own personal development.
- Train, coach and upskill the sales team to maximise opportunities for future progression within the business.
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Use business communication tools to drive completion of tasks and ensure your team understands all key functions.
- Support the store manager to drive performance in line with retail priorities to meet business objectives.
- Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively.
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions.
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
- Basic rate salary £31,450 per annum.
- 28 days holiday a year, inclusive of bank holidays.
- 20% Staff Discount across all Frasers Group Stores.
- 50% in store uniform discount.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Commission-led bonuses across a wide range of products.
- Long Service awards.
- Discounted Gym membership.
- Excellent career development opportunities.
- Cycle to work scheme.
- We offer a wide range of Development Courses with National Qualifications.
- A calm and composed approach under pressure, with the ability to handle challenges and resolve issues effectively.
- A proactive problem-solver, able to think quickly and respond to customer and operational needs.
- A proud brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance.
- A confident communicator, comfortable engaging with colleagues, customers, and stakeholders.
- Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role.
- Proven ability to support, motivate, and guide team members in a fast-paced retail environment.
- Strong track record of achieving sales targets and delivering results.
- Good product knowledge, including brands, fashion trends, and materials.
- Understanding of retail operations, including merchandising, stock control, and loss prevention.
- Strong verbal and written communication skills, with the ability to build positive working relationships.
Supervisor employer: Flannels
Flannels is an exceptional employer that embodies luxury retail, offering a vibrant work environment where fashion enthusiasts can thrive. With competitive pay, generous staff discounts across the Frasers Group, and a commitment to employee growth through training and development, we ensure that our Sales Assistants are not just part of a team but are integral to creating memorable customer experiences. Join us in a premium setting designed to inspire both you and our customers, where every detail matters and your passion for fashion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with FLANNELS' luxury offerings and their key brands like Gucci and Saint Laurent. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Network, network, network! Reach out to current employees on LinkedIn or at events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that Supervisor role.
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've motivated teams or driven sales in previous roles. Being able to demonstrate your ability to inspire and manage a team will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining FLANNELS and being part of the Frasers Group family.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Supervisor role. Highlight your previous retail experience, especially in luxury fashion, and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with FLANNELS and how your background aligns with our brand values. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and lead a team. Use numbers where possible to quantify your success – this helps us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Flannels
✨Know Your Brands
Before the interview, make sure you research FLANNELS and its brand portfolio. Familiarise yourself with the luxury brands they carry, like Gucci and Saint Laurent. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated and guided team members in previous roles. Think about specific situations where you resolved conflicts or improved team performance, as these will highlight your leadership capabilities.
✨Understand Retail KPIs
Brush up on key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Be ready to discuss how you've used data to drive decisions in past roles. This will demonstrate your commercial expertise and ability to contribute to the store's success.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the store's goals, team dynamics, or opportunities for personal development. This shows your enthusiasm for the position and helps you gauge if FLANNELS is the right fit for you.
