At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: FLANNELS is a luxury fashion destination offering over 200 brands for style-savvy individuals.
- Benefits: Enjoy competitive salary, bonuses, discounts, and development courses with national qualifications.
- Why this job: Join a vibrant team in a stylish environment and make a real impact on customer experiences.
- Qualifications: Retail experience in luxury fashion and strong leadership skills are essential.
- Other info: Be part of the Fearless1000 Incentive Scheme and enjoy 28 days holiday.
The predicted salary is between 31700 - 42000 £ per year.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join our Flannels team in Cambridge.
Responsibilities:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
- Be a strong presence on the shop floor to drive sales both personally and through the team.
- Ensure exceptional customer service is delivered at all times.
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
- Ensure all paperwork, policies and procedures are carried out efficiently and accurately.
- Drive and deliver KPI's.
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.
Compensation and Benefits:
- Basic rate salary £37,711 per annum.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless1000 Incentive Scheme.
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
Skills and Knowledge:
- Strong clientele background, with a solid database of personal contacts and clients.
- Previous retail experience within Luxury or Premium fashion.
- Exceptional people manager, with strong leadership and motivational skills.
- Excellent communication, planning and organisational skills.
- Excellent analytical skills, with the ability to interpret financial and sales data.
- A high level of brand awareness and product knowledge.
- An awareness of the local area.
Personal Qualities:
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Trend aware, fashion conscious and well presented at all times.
Store Manager - Flannels employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Flannels
✨Tip Number 1
Familiarise yourself with FLANNELS' brand ethos and product range. Understanding the luxury fashion market and being able to discuss current trends will show your passion and knowledge during any interactions.
✨Tip Number 2
Network within the luxury retail sector. Attend fashion events or local networking opportunities to connect with industry professionals, which could lead to valuable insights or referrals for the Store Manager position.
✨Tip Number 3
Prepare to demonstrate your leadership skills in a practical setting. Think of examples from your past experiences where you successfully motivated a team or exceeded sales targets, as these will be crucial in showcasing your fit for the role.
✨Tip Number 4
Stay updated on local competitors and market trends. Being able to discuss how FLANNELS can stand out in the Cambridge area will highlight your strategic thinking and commitment to driving the business forward.
We think you need these skills to ace Store Manager - Flannels
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and showcases your leadership skills. Use specific examples of how you've driven sales and managed teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion retail and your understanding of FLANNELS' brand values. Mention your familiarity with current market trends and how you can contribute to the store's success.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as exceeding sales targets or improving team performance. This will demonstrate your capability to drive results.
Prepare for the Interview: Research FLANNELS and prepare to discuss how your skills align with their expectations. Be ready to share your vision for the store and how you would enhance customer service and team motivation.
How to prepare for a job interview at Flannels
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully motivated and managed a team in the past, focusing on specific outcomes and improvements in performance.
✨Know Your Brands
FLANNELS represents over 200 brands, so it's crucial to have a solid understanding of the luxury fashion market. Research the brands they carry and be ready to discuss your personal favourites and how you would promote them in-store.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in luxury retail. Be prepared to share experiences where you went above and beyond for a customer, and think about how you would ensure your team delivers the same level of service.
✨Be Trend Aware
Stay updated on current fashion trends and local competitors. During the interview, mention any recent trends you've noticed and how they could impact sales at FLANNELS, showing that you're proactive and engaged with the industry.