At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment and drive store performance.
- Company: Join FLANNELS, a top UK luxury retailer with a portfolio of over 200 brands.
- Benefits: Enjoy a competitive salary, generous staff discounts, and excellent career development opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in the success of a leading luxury brand and inspire your team.
- Qualifications: 6+ years in luxury retail management and proven leadership skills required.
The predicted salary is between 40193 - 40193 £ per year.
FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections.
An exciting opportunity has arisen for a talented Store Manager to join our Cheshunt store and play a key role in its continued success. Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Area Manager, you will oversee a team of Retail Managers and Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE- Be accountable for the commercial success of the store and drive store performance.
- Identify key opportunities to enhance performance in line with current trends.
- Develop and implement strategic plans to achieve departmental goals and objectives.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
- Be accountable for your store and team's performance.
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Area Manager, acting on feedback and working towards targets and deadlines.
- Build lasting relationships with internal and external stakeholders.
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation.
- Identify future talent within the store and plan and support their personal development and progression.
- Seek opportunities to drive your own personal development.
- Train the coach and upskill the management team to maximise opportunities for future progression within the business.
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Support other stores within the area with retail operations as and when required.
- Use business communication tools to drive completion of tasks and ensure your team understands all key functions.
- Drive performance in line with retail priorities to meet business objectives.
- Accountable for monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively.
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions.
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
- Basic rate salary £40,193 per annum.
- 28 days holiday a year, inclusive of bank holidays.
- 20% Staff Discount across all Frasers Group Stores.
- 50% in store uniform discount.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Commission-led bonuses across a wide range of products.
- Long Service awards.
- Discounted Gym membership.
- Excellent career development opportunities.
- Cycle to work scheme.
- We offer a wide range of Development Courses with National Qualifications.
We're looking for a resilient, adaptable leader with a passion for premium retail and a drive to deliver exceptional results. A calm and confident approach under pressure, with the ability to manage challenges and resolve issues effectively. A proactive problem-solver, able to think quickly and make sound decisions in a fast-paced environment. A true brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance at all times.
Qualifications & Experience- Minimum 6+ years' experience in premium or luxury fashion retail management (or a similar high-end retail environment).
- Proven leadership experience, with the ability to manage, motivate, and develop large teams.
- Strong background in customer service, with an established client network and understanding of local clientele.
- Demonstrated success in driving sales, achieving targets, and managing budgets and stock levels.
- Excellent product knowledge, including brands, fashion trends, and materials.
- Solid understanding of retail operations, including merchandising, stock control, and loss prevention.
- Strong communication skills, with the ability to engage effectively with colleagues, customers, and stakeholders.
Store Manager employer: Flannels
FLANNELS is an exceptional employer, offering a dynamic work environment where no two days are the same. As a Store Manager in Cheshunt, you will benefit from a competitive salary, generous staff discounts, and extensive career development opportunities within a rapidly growing luxury retail brand. With a strong focus on team leadership and personal growth, FLANNELS fosters a culture of excellence and resilience, making it an ideal place for passionate individuals to thrive in the premium retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, especially those who work at FLANNELS or similar brands. Attend industry events or join online groups to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your personality during interviews! FLANNELS is all about premium retail, so let your passion for fashion shine through. Share your experiences and how you can bring value to the team – they want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've led a team or solved a problem in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury fashion shine through! Mention specific brands you admire and how they inspire your approach to retail management. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the FLANNELS team.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated teams, driven performance, and developed talent in previous roles. We’re all about inspiring others at StudySmarter!
Be Data-Driven:FLANNELS values commercial expertise, so don’t shy away from discussing your experience with KPIs and data analysis. Include specific achievements where you’ve used data to drive sales or improve store performance. We love seeing candidates who can back up their claims with numbers!
Tailor Your Application:Make sure your application is tailored to the Store Manager role. Use keywords from the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team. Remember, apply through our website for the best chance!
How to prepare for a job interview at Flannels
✨Know Your Brands
Before the interview, make sure you’re well-versed in the luxury brands FLANNELS carries, like Gucci and Saint Laurent. Understanding their latest collections and trends will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated your team or improved performance. This will demonstrate your capability to inspire and manage a diverse group effectively.
✨Understand Commercial Success
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve driven sales and managed budgets in previous roles. This shows you’re not just a people person but also commercially savvy.
✨Prepare for Operational Questions
Expect questions about daily operations and how you ensure efficiency and adherence to policies. Think of examples where you’ve resolved operational challenges quickly and effectively, as this is crucial for the Store Manager role.
