At a Glance
- Tasks: Greet customers, recommend products, and maintain store presentation.
- Company: Join Flannels, a leading fashion retailer with a vibrant culture.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team and enhance your customer service skills.
- Qualifications: Confident, enthusiastic, and a love for fashion.
- Other info: Zero-hour contract with varied working hours; apply quickly to secure your spot!
The predicted salary is between 13 - 16 £ per hour.
Greet all customers with warmth, confidence, and professionalism. Ask open-ended questions to understand customer needs. Recommend and locate suitable products, staying up to date on current collections and trends. Share information about in-store promotions and loyalty benefits. Handle cash and card transactions accurately. Maintain a high standard of store presentation and cleanliness. Support replenishment and ensure the shop floor is ready for trading each day. Deliver consistent, high-level customer service in line with the Flannels brand. Actively offer add-ons and alternative product suggestions where appropriate. Ensure full compliance with all Flannels policies and procedures.
Qualifications
- Confident, enthusiastic, and motivated to deliver results.
- Excellent communication and interpersonal skills.
- Customer-focused, with a passion for delivering exceptional service.
- Team player who thrives in a fast-paced retail environment.
- Reliable, flexible, and willing to adapt to changing business needs.
- Fashion-aware with a strong interest in designer and contemporary brands.
Additional Information
This is a zero-hour contract. Working hours will vary and are not guaranteed each week. Due to high interest in this role, we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.
Casual Sales Assistant in Stoke-on-Trent employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Flannels' latest collections and promotions. This way, when you walk into that interview, you can chat confidently about what makes the brand special.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with asking open-ended questions and recommending products. The more you practice, the more natural it will feel during your interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your passion for fashion and customer service shine through. Share specific examples of how you've delivered exceptional service in the past.
✨Tip Number 4
Be ready to adapt! Retail can be unpredictable, so think of times when you've successfully handled changes or challenges. Highlighting your flexibility will show that you're a perfect fit for the fast-paced environment at Flannels.
We think you need these skills to ace Casual Sales Assistant in Stoke-on-Trent
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for fashion and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your experience in retail and any relevant knowledge about designer brands to catch our eye!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and engaging language in your application. We love seeing candidates who can express themselves well and connect with customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at Flannels
✨Know Your Products
Before the interview, make sure you’re familiar with Flannels' current collections and trends. This will help you answer questions confidently and show your passion for fashion, which is key for a Casual Sales Assistant role.
✨Practice Open-Ended Questions
Prepare to answer and ask open-ended questions during the interview. This not only demonstrates your communication skills but also shows that you understand the importance of engaging with customers to identify their needs.
✨Showcase Your Customer Service Skills
Be ready to share examples of how you've delivered exceptional customer service in the past. Highlight situations where you went above and beyond, as this aligns perfectly with Flannels' commitment to high-level service.
✨Embrace Flexibility and Teamwork
Since this is a zero-hour contract, emphasise your reliability and willingness to adapt to changing business needs. Share experiences that showcase your ability to work well in a team and thrive in a fast-paced environment.