At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment and drive store performance.
- Company: Join FLANNELS, a top UK luxury retailer with a diverse brand portfolio.
- Benefits: Enjoy a competitive salary, generous staff discounts, and development opportunities.
- Other info: Exciting career growth potential and a vibrant work culture.
- Why this job: Be part of a fast-paced team and make a real impact in luxury fashion.
- Qualifications: 1+ year experience in luxury retail and strong leadership skills required.
The predicted salary is between 31450 - 31450 £ per year.
FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought‑after collections.
An exciting opportunity has arisen for a talented Supervisor to join our Preston store and play a key role in its continued success.
Job Description
Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE
- As part of the leadership team, support in driving the commercial success of the store and drive store performance.
- Identify key opportunities to enhance performance in line with current trends.
- Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
TEAM LEADERSHIP & MANAGEMENT
- Be responsible for your department and team's performance.
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Store Management team, acting on feedback and working towards targets and deadlines.
- Build lasting relationships with internal and external stakeholders.
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation.
DEVELOPMENT
- As part of the leadership team, support in driving the team's personal development and progression.
- Seek opportunities to drive your own personal development.
- Train, coach and upskill the sales team to maximise opportunities for future progression within the business.
OPERATIONAL EFFICIENCIES
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Use business communication tools to drive completion of tasks and ensure your team understands all key functions.
- Support the store manager to drive performance in line with retail priorities to meet business objectives.
CONTROLS
- Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively.
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions.
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
Qualifications About You
- We’re looking for a motivated and adaptable retail professional with a passion for premium fashion and delivering excellent customer experiences.
- A calm and composed approach under pressure, with the ability to handle challenges and resolve issues effectively.
- A proactive problem-solver, able to think quickly and respond to customer and operational needs.
- A proud brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance.
- A confident communicator, comfortable engaging with colleagues, customers, and stakeholders.
Qualifications & Experience
- Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management‑related role.
- Proven ability to support, motivate, and guide team members in a fast‑paced retail environment.
- Strong track record of achieving sales targets and delivering results.
- Good product knowledge, including brands, fashion trends, and materials.
- Understanding of retail operations, including merchandising, stock control, and loss prevention.
- Strong verbal and written communication skills, with the ability to build positive working relationships.
Additional Information
The Rewards
- Basic rate salary £31,450 per annum.
- 28 days holiday a year, inclusive of bank holidays.
- 20% Staff Discount across all Frasers Group Stores.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Commission‑led bonuses across a wide range of products.
- Long Service awards.
- Discounted Gym membership.
- We offer a wide range of Development Courses with National Qualifications.
Supervisor in Preston employer: Flannels
FLANNELS is an exceptional employer, offering a dynamic work environment in the heart of Preston, where you can thrive in the luxury retail sector. With a strong focus on employee development, competitive salaries, and generous benefits such as a 20% staff discount and opportunities for bonuses, FLANNELS fosters a culture of growth and collaboration, making it an ideal place for passionate individuals to build their careers in premium fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Preston
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with FLANNELS' luxury offerings and the brands they carry. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've handled challenges in previous roles, especially in retail. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the FLANNELS team!
We think you need these skills to ace Supervisor in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight your retail experience, especially in luxury fashion, and any leadership roles you've held. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about premium fashion and how your previous experiences have prepared you for this role. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you exceed sales targets or lead a successful training session? Numbers and examples speak volumes, so let us know how you made an impact in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, it shows us you’re keen to join the FLANNELS family!
How to prepare for a job interview at Flannels
✨Know Your Brands
Before the interview, make sure you’re familiar with the luxury brands FLANNELS carries, like Gucci and Saint Laurent. This knowledge will not only impress your interviewers but also show your passion for premium fashion.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team or resolved conflicts, as this role requires strong team leadership and management skills.
✨Understand Retail KPIs
Brush up on key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Being able to discuss how you’ve used data to drive performance will demonstrate your commercial expertise.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face as a Supervisor and how you would handle them. Whether it’s managing stock issues or dealing with customer complaints, showing that you can think on your feet will set you apart.
