At a Glance
- Tasks: Lead a luxury store team and drive commercial success in a fast-paced environment.
- Company: Join FLANNELS, a leading luxury retailer with a portfolio of over 200 brands.
- Benefits: Enjoy a competitive salary, generous staff discounts, and excellent career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail world.
- Qualifications: 6+ years in luxury retail management and proven leadership skills required.
The predicted salary is between 40193 - 40193 £ per year.
FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections.
An exciting opportunity has arisen for a talented Store Manager to join our Cheshunt store and play a key role in its continued success. Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Area Manager, you will oversee a team of Retail Managers and Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE- Be accountable for the commercial success of the store and drive store performance.
- Identify key opportunities to enhance performance in line with current trends.
- Develop and implement strategic plans to achieve departmental goals and objectives.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
- Be accountable for your store and team's performance.
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Area Manager, acting on feedback and working towards targets and deadlines.
- Build lasting relationships with internal and external stakeholders.
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation.
- Identify future talent within the store and plan and support their personal development and progression.
- Seek opportunities to drive your own personal development.
- Train the coach and upskill the management team to maximise opportunities for future progression within the business.
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Support other stores within the area with retail operations as and when required.
- Use business communication tools to drive completion of tasks and ensure your team understands all key functions.
- Drive performance in line with retail priorities to meet business objectives.
- Accountable for monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively.
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions.
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
Basic rate salary £40,193 per annum. 28 days holiday a year, inclusive of bank holidays. 20% Staff Discount across all Frasers Group Stores. 50% in store uniform discount. Weekly/Monthly & Quarterly Commercial Bonuses. Commission-led bonuses across a wide range of products. Long Service awards. Discounted Gym membership. Excellent career development opportunities. We offer a wide range of Development Courses with National Qualifications.
We're looking for a resilient, adaptable leader with a passion for premium retail and a drive to deliver exceptional results. A calm and confident approach under pressure, with the ability to manage challenges and resolve issues effectively. A proactive problem-solver, able to think quickly and make sound decisions in a fast-paced environment. A true brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance at all times.
Qualifications & Experience- Minimum 6+ years' experience in premium or luxury fashion retail management (or a similar high-end retail environment).
- Proven leadership experience, with the ability to manage, motivate, and develop large teams.
- Strong background in customer service, with an established client network and understanding of local clientele.
- Demonstrated success in driving sales, achieving targets, and managing budgets and stock levels.
- Excellent product knowledge, including brands, fashion trends, and materials.
- Solid understanding of retail operations, including merchandising, stock control, and loss prevention.
- Strong communication skills, with the ability to engage effectively with colleagues, customers, and stakeholders.
Luxury Store Manager employer: Flannels
FLANNELS is an exceptional employer, offering a dynamic work environment where no two days are the same. With a strong focus on employee development, you will have access to extensive training courses and career progression opportunities, all while enjoying generous benefits such as a competitive salary, staff discounts, and performance bonuses. Located in Cheshunt, you'll be part of a vibrant team that thrives on collaboration and excellence in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Store Manager
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail scene, attend industry events, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for luxury retail during interviews. Share your insights on current trends and how they relate to the brands FLANNELS carries. This will demonstrate your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 3
Prepare for role-play scenarios in interviews. As a Store Manager, you'll need to handle various situations, from customer complaints to team dynamics. Practising these scenarios can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the FLANNELS family.
We think you need these skills to ace Luxury Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury fashion shine through! Share specific examples of how you've engaged with high-end brands and what excites you about the retail world. We want to see that you're not just looking for a job, but that you're genuinely passionate about the industry.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated teams, driven performance, and handled challenges in previous roles. We’re all about inspiring others, so let us know how you do it!
Be Data-Driven:We love numbers, and so should you! In your application, mention how you've used data to drive sales and improve store performance. Whether it's analysing KPIs or implementing strategic plans, show us that you can make informed decisions that lead to success.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to FLANNELS and the Store Manager role. Mention our brand portfolio and how your experience aligns with our values. Remember, we want to see why you’re the perfect fit for us!
How to prepare for a job interview at Flannels
✨Know Your Brands
Familiarise yourself with the luxury brands FLANNELS carries, like Gucci and Saint Laurent. Be ready to discuss their latest collections and how they align with current fashion trends. This shows your passion for the industry and your commitment to staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated your team or improved performance. This will demonstrate your capability to inspire and manage a diverse group effectively.
✨Understand Commercial Success
Brush up on key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you've used data to drive sales and improve store performance. This will show that you can make informed decisions that contribute to the store's success.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've faced operational challenges and how you resolved them. Discuss your approach to problem-solving in a fast-paced environment, as this role requires resilience and quick thinking under pressure.
