At a Glance
- Tasks: Deliver a premium shopping experience and connect with customers in a luxury retail environment.
- Company: Flannels, the ultimate luxury fashion destination for designer brands.
- Benefits: Competitive pay, staff discounts, and progression opportunities in a stylish setting.
- Other info: Zero-hour contract with flexible working hours in a fast-paced environment.
- Why this job: Join a dynamic team and help create a warm, customer-focused atmosphere.
- Qualifications: Confident, enthusiastic, and passionate about delivering exceptional service.
The predicted salary is between 10 - 12 £ per hour.
Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.
As a Beauty Sales Assistant, you'll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You'll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.
Responsibilities- Greet all customers with warmth, confidence, and professionalism.
- Ask open-ended questions to understand customer needs.
- Recommend and locate suitable products, staying up to date on current collections and trends.
- Share information about in-store promotions and loyalty benefits.
- Handle cash and card transactions accurately.
- Maintain a high standard of store presentation and cleanliness.
- Support replenishment and ensure the shop floor is ready for trading each day.
- Deliver consistent, high-level customer service in line with the Flannels brand.
- Actively offer add-ons and alternative product suggestions where appropriate.
- Ensure full compliance with all Flannels policies and procedures.
- Competitive pay.
- Staff discount across all Frasers Group brands.
- Progression opportunities across our fast-growing retail network.
- Premium working environment in a new, luxury retail space.
- Training and development to help you succeed.
This is a zero-hour contract. Working hours will vary and are not guaranteed each week.
Core Values- Think Without Limits — move fast, take bold action, and bring the team along with you.
- Own It and Back Yourself — take responsibility for your role, master the basics, and drive results.
- Be Relevant — stay connected to our people, our partners, and the planet.
- Confident, enthusiastic, and motivated to deliver results.
- Excellent communication and interpersonal skills.
- Customer-focused, with a passion for delivering exceptional service.
- Team player who thrives in a fast-paced retail environment.
- Reliable, flexible, and willing to adapt to changing business needs.
- Fashion-aware with a strong interest in designer and contemporary brands.
Beauty Casual Sales Assistant in Leeds employer: Flannels
Flannels is an exceptional employer, offering a vibrant and stylish work environment that reflects our commitment to luxury fashion. With competitive pay, generous staff discounts across all Frasers Group brands, and ample opportunities for progression within our expanding retail network, we prioritise employee growth and development. Join us in creating a warm, customer-focused atmosphere where your passion for fashion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Casual Sales Assistant in Leeds
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Flannels' luxury offerings and current trends. This way, when you chat with potential employers, you can show off your knowledge and passion for the products.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that warm, confident greeting and learn how to ask open-ended questions. This will help you shine during interviews and demonstrate your ability to connect with customers.
✨Tip Number 3
Showcase your enthusiasm! When you apply through our website, make sure your personality comes through. Share why you're excited about working at Flannels and how you can contribute to creating that stylish, customer-focused environment.
✨Tip Number 4
Be ready to adapt! Retail can be unpredictable, so highlight your flexibility and willingness to learn during interviews. Employers love candidates who can think on their feet and embrace change, just like we do at StudySmarter!
We think you need these skills to ace Beauty Casual Sales Assistant in Leeds
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about designer brands and trends. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Be Personable and Professional:Remember, we’re all about delivering a premium shopping experience. Use a friendly tone in your application, but keep it professional. Show us that you can connect with customers and create a warm atmosphere right from the start!
Highlight Your Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We’re looking for someone who can handle transactions accurately and provide exceptional service. Share specific examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows that you’re serious about joining our team at Flannels.
How to prepare for a job interview at Flannels
✨Know Your Brands
Familiarise yourself with the designer and contemporary brands that Flannels showcases. Being able to discuss current collections and trends will show your passion for fashion and help you connect with customers during the interview.
✨Practice Your Customer Service Skills
Prepare to demonstrate your customer service abilities by role-playing common scenarios. Think about how you would greet a customer, ask open-ended questions, and recommend products. This will help you convey your enthusiasm for delivering exceptional service.
✨Showcase Your Team Spirit
Flannels values teamwork, so be ready to share examples of how you've worked effectively in a team before. Highlight your flexibility and reliability, as these traits are crucial in a fast-paced retail environment.
✨Embrace the Brand Values
Understand and embody Flannels' core values: Think Without Limits, Own It and Back Yourself, and Be Relevant. Be prepared to discuss how you can contribute to these values in your role as a Beauty Sales Assistant, showing that you're aligned with their mission.
