At a Glance
- Tasks: Deliver a premium shopping experience and connect with customers in a luxury retail environment.
- Company: Flannels, the ultimate luxury fashion destination for designer brands.
- Benefits: Competitive pay, staff discounts, and progression opportunities in a stylish setting.
- Other info: Zero-hour contract with flexible working hours; apply quickly due to high interest!
- Why this job: Join a dynamic team and help create an elegant shopping experience for fashion lovers.
- Qualifications: Confident, enthusiastic, and passionate about delivering exceptional customer service.
The predicted salary is between 10 - 12 £ per hour.
Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.
As a Sales Assistant, you’ll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You’ll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.
What You’ll Get
- Competitive Pay
- Staff Discount across all Frasers Group brands
- Progression Opportunities across our fast-growing retail network
- Premium Working Environment in a new, luxury retail space
- Training and Development to help you succeed
Job Description
- Greet all customers with warmth, confidence, and professionalism.
- Ask open-ended questions to understand customer needs.
- Recommend and locate suitable products, staying up to date on current collections and trends.
- Share information about in-store promotions and loyalty benefits.
- Handle cash and card transactions accurately.
- Maintain a high standard of store presentation and cleanliness.
- Support replenishment and ensure the shop floor is ready for trading each day.
- Deliver consistent, high-level customer service in line with the Flannels brand.
- Actively offer add-ons and alternative product suggestions where appropriate.
- Ensure full compliance with all Flannels policies and procedures.
Qualifications
- Confident, enthusiastic, and motivated to deliver results.
- Excellent communication and interpersonal skills.
- Customer-focused, with a passion for delivering exceptional service.
- Team player who thrives in a fast-paced retail environment.
- Reliable, flexible, and willing to adapt to changing business needs.
- Fashion-aware with a strong interest in designer and contemporary brands.
Additional Information
At Flannels, we live by our core values: Think Without Limits – Move fast, take bold action, and bring the team along with you. Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results. Be Relevant – Stay connected to our people, our partners, and the planet.
This is a zero-hour contract. Working hours will vary and are not guaranteed each week. Due to high interest in this role, we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.
Luxury Retail Sales Associate – Premium Service in Glasgow employer: Flannels
Flannels is an exceptional employer, offering a premium working environment that fosters growth and development within the luxury retail sector. With competitive pay, generous staff discounts across all Frasers Group brands, and a commitment to training, employees are empowered to thrive in a stylish and customer-focused atmosphere. Join us to be part of a dynamic team that values innovation, responsibility, and relevance in the ever-evolving world of fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Retail Sales Associate – Premium Service in Glasgow
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Flannels' luxury offerings and current trends. This way, when you walk into that interview, you can chat confidently about their products and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail those open-ended questions and responses. Remember, it’s all about connecting with customers and making them feel valued.
✨Tip Number 3
Dress the part! Since you’re applying for a luxury retail position, make sure your outfit reflects the brand's style. Show them you understand the importance of presentation and embody the elegance they represent.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to be part of the Flannels team right from the start.
We think you need these skills to ace Luxury Retail Sales Associate – Premium Service in Glasgow
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for luxury fashion shine through! Mention any relevant experience or knowledge about designer brands and current trends. We want to see that you’re not just looking for a job, but that you genuinely care about the products we offer.
Be Customer-Focused:Highlight your customer service skills in your application. Share examples of how you've gone above and beyond to help customers in the past. At Flannels, we pride ourselves on delivering a premium shopping experience, so show us how you can contribute to that!
Keep It Professional Yet Warm:Your written application should reflect the elegance and professionalism of our brand. Use a friendly tone, but make sure to maintain a level of professionalism. We’re looking for someone who can connect with customers while upholding our luxury standards.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Flannels team!
How to prepare for a job interview at Flannels
✨Know Your Brands
Familiarise yourself with the designer and contemporary brands that Flannels showcases. Being able to discuss current collections and trends will show your passion for fashion and help you connect with customers during the interview.
✨Practice Your Customer Service Skills
Prepare to demonstrate your customer service abilities by role-playing common scenarios. Think about how you would greet a customer, ask open-ended questions, and recommend products. This will help you convey your enthusiasm for delivering exceptional service.
✨Showcase Your Team Spirit
Flannels values teamwork, so be ready to share examples of how you've successfully collaborated in previous roles. Highlight your flexibility and reliability, as these traits are essential in a fast-paced retail environment.
✨Embrace the Brand Values
Understand and embody Flannels' core values: Think Without Limits, Own It and Back Yourself, and Be Relevant. Be prepared to discuss how you can contribute to these values in your role, showing that you're not just a fit for the job but also for the company culture.
