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For Companies At a Glance
- Tasks: Deliver a luxury shopping experience and achieve sales targets while leading the team.
- Company: Join a prestigious fashion retailer known for its stylish ladieswear and exceptional customer service.
- Benefits: Enjoy 28 days holiday, 20% staff discount, bonuses, and gym membership discounts.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in retail.
- Qualifications: Must have 2 years in a supervisory role and a passion for fashion and customer service.
- Other info: Flexible hours required; perfect for those looking to grow in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Social network you want to login/join with:
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry andtrends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
Job Description
The responsibility.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry andtrends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
Qualifications
The person.
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Candidate Profile.
- Experience in a fashion retail store is essential
- At least 2 years experience in a supervisory or management role
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
Additional Information
The Rewards:
- Basic rate salary £35,222
- 28 days holiday a year inclusive of bank holidays
- 20% Staff Discount across all Frasers group Stores
- 50% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Long Service awards
- Cycle to work scheme
- Discounted Gym membership
- Fantastic progression and development opportunities
#J-18808-Ljbffr
Floor Manager - Ladieswear employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Ladieswear
✨Tip Number 1
Familiarise yourself with the latest trends in ladieswear and luxury retail. Being knowledgeable about current styles and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the fashion retail industry. Attend events or join online groups where you can connect with others who work in similar roles, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and achieving sales targets. Be ready to share specific examples of how you've led a team to success or improved customer loyalty in your past roles.
✨Tip Number 4
Showcase your passion for the brand and its products during any interactions. Whether it's through social media engagement or in-person conversations, demonstrating genuine enthusiasm can make a lasting impression.
We think you need these skills to ace Floor Manager - Ladieswear
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail, especially any supervisory or management roles. Emphasise your ability to provide exceptional customer service and meet sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fashion industry and your understanding of current trends. Mention specific examples of how you've driven sales results and built customer loyalty in previous roles.
Showcase Your Product Knowledge: Demonstrate your product knowledge in your application by mentioning any relevant training or education you've undertaken. Highlight your ability to engage with clients and promote products effectively.
Highlight Leadership Skills: Since the role involves coaching and leading a sales team, be sure to include examples of your leadership experience. Discuss how you've supported team objectives and developed strong relationships with colleagues and brand representatives.
How to prepare for a job interview at Flannels
✨Showcase Your Product Knowledge
Make sure to brush up on the latest trends and products in ladieswear. Be prepared to discuss specific items and how they fit into current fashion trends, as this will demonstrate your passion and expertise in the industry.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to lead by example. Share examples from your past experiences where you've successfully coached or supported a team, highlighting your ability to inspire and motivate others.
✨Engage with Customer Loyalty Strategies
Think of ways you can proactively engage customers to build loyalty. Be ready to discuss any previous strategies you've implemented that resulted in increased customer retention or satisfaction.
✨Prepare for Operational Questions
Since the role involves stock counts and maintaining visual standards, be prepared to answer questions about your experience with operational duties. Highlight any relevant experiences that showcase your attention to detail and organisational skills.
