At a Glance
- Tasks: Welcome customers, assist with their needs, and process transactions.
- Company: Join Flannels, a leading fashion retailer known for its trendy offerings.
- Benefits: Enjoy flexible hours and a dynamic work environment.
- Why this job: Be part of a vibrant team in the fashion industry, enhancing customer experiences.
- Qualifications: Strong communication skills and a passion for fashion are essential.
- Other info: Hours may vary weekly; perfect for students seeking flexible work.
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To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.
Key Contribution Areas
- Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers\’ needs.
- Recommend, select, and locate the correct merchandise for the customers\’ needs.
- Provide information about in-store offers, promotions, and store cards.
- Receive and process cash and card transactions.
- Stay updated on the latest trends and product knowledge.
- Maintain a customer-friendly and customer-focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands, and the products we sell.
- Offer alternatives and add-on sales as necessary.
- Ensure store standards are maintained and the store is prepared for the next trading day.
- Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer-focused.
Personal Qualities
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Fashion-conscious and trend-aware.
- Flexible and reliable.
Additional Information
Think without limits – Think fast, fearlessly, and take the team with you.
Own it and back yourself – Own the basics, own your role, and own the results.
Be relevant – Relevant to our people, our partners, and the planet.
This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks when no hours are offered.
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Casual Sales Assistant employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the specific brands that Flannels carries. This knowledge will not only help you engage customers effectively but also demonstrate your passion for fashion retail during any interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable asking open questions and providing tailored recommendations, which are key to excelling in a sales assistant role.
✨Tip Number 3
Showcase your enthusiasm and positive attitude in every interaction you have, whether it's in person or online. Employers are looking for candidates who can bring energy to the team and create a welcoming environment for customers.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlighting your ability to maintain a customer-focused approach will set you apart from other candidates.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills like communication, teamwork, and a passion for fashion, as these are key for the Casual Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the brand. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Showcase Your Fashion Knowledge: In your application, demonstrate your awareness of current fashion trends and brands. This will show that you are not only passionate about retail but also knowledgeable about the products you'll be selling.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share your personal style and how you stay updated on trends, as this will demonstrate your genuine interest in the industry.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication abilities by engaging in a mock conversation. Practice asking open-ended questions and responding to customer needs, as this is crucial for a Sales Assistant role.
✨Highlight Teamwork Experience
Be ready to discuss examples of how you've successfully worked within a team. Emphasise your ability to collaborate and support colleagues, as teamwork is essential in a retail environment.
✨Prepare for Customer Service Scenarios
Think of potential customer service scenarios you might face and how you would handle them. This could include dealing with difficult customers or upselling products, showcasing your problem-solving skills and customer focus.