Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Flexible hours, a dynamic work environment, and employee discounts.
- Why this job: Join a stylish team, learn about luxury fashion, and enhance your customer service skills.
- Qualifications: Strong communication skills, team player, and a passion for fashion.
- Other info: Hours may vary weekly; perfect for students seeking flexible work.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team
Key Contribution Areas
- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customers needs
- To recommend, select and locate the correct merchandise for the customers needs
- To provide information about in store offers, promotions and store cards
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the product we sell.
- Offer alternatives and add on sales as and when necessary
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all Flannels policies and procedures at all times.
Think without limits – Think fast, fearlessly, and take the team with you.
Own it and back yourself – Own the basics, own your role and own the results.
Be relevant – Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered. Skills and Knowledge
- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable
#J-18808-Ljbffr
Casual Sales Assistant employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brands that FLANNELS carries. This knowledge will not only help you engage customers effectively but also demonstrate your passion for the role during any interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Role-playing different customer interactions can prepare you to ask open questions and provide excellent service, which is crucial for this position.
✨Tip Number 3
Visit FLANNELS stores to observe how current Sales Assistants interact with customers. Take note of their approach to customer service and product recommendations, as this will give you insights into the company culture and expectations.
✨Tip Number 4
Network with individuals who work in the fashion retail industry. Attend local fashion events or join online forums to connect with professionals who can share their experiences and tips on succeeding in a sales assistant role.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand FLANNELS as a brand. Familiarise yourself with their product range, values, and customer service approach. This knowledge will help you tailor your application to reflect their ethos.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you've demonstrated excellent communication skills, teamwork, and a passion for fashion. Use specific examples to showcase your achievements.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the brand. Mention why you want to work at FLANNELS specifically and how your skills align with their requirements. Be sure to convey your positive attitude and passion for fashion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and retail during the interview. Share your knowledge of current trends and brands, as this will demonstrate your genuine interest in the industry and align with FLANNELS' luxury ethos.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare examples of how you would greet customers, ask open questions, and recommend products based on their needs. This will showcase your customer service skills and ability to engage effectively.
✨Emphasise Teamwork
FLANNELS values teamwork, so be ready to discuss your experiences working in a team environment. Highlight instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Demonstrate Flexibility and Reliability
Since the role has variable hours, it's important to convey your flexibility and reliability. Share examples of how you've adapted to changing schedules or taken on additional responsibilities in previous roles, showing that you're ready to meet the demands of the job.