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- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Enjoy flexible working hours and a dynamic retail environment.
- Why this job: Join a vibrant team in a stylish setting and enhance your fashion knowledge.
- Qualifications: Strong communication skills and a passion for fashion are essential.
- Other info: This role is based at our Silverburn location; apply quickly as positions may fill fast.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.
Key Contribution Areas- To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers' needs.
- To recommend, select and locate the correct merchandise for the customers' needs.
- To provide information about in-store offers, promotions and store cards.
- To receive and process cash and card transactions.
- Be aware of latest trends and remain fully updated on product knowledge.
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the products we sell.
- Offer alternatives and add-on sales as and when necessary.
- Ensure store standards are complete and the store is prepared for the next trading day.
- Comply with all Flannels policies and procedures at all times.
THIS POSITION IS FOR OUR SILVERBURN LOCATION.
At Flannels, we live by our core values:
- Think Without Limits - Move fast, take bold action, and bring the team along with you.
- Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results.
- Be Relevant - Stay connected to our people, our partners, and the planet.
This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available. We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
Skills and Knowledge- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer focused.
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Fashion conscious and trend aware.
- Flexible and reliable.
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with the brands and products that FLANNELS offers. Being knowledgeable about the latest trends and specific items will help you engage customers effectively and demonstrate your passion for fashion retail.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable asking open questions and providing tailored recommendations, which are key to excelling in a sales assistant role.
✨Tip Number 3
Showcase your enthusiasm for the brand during any informal meet-ups or networking events. Engaging with others in the fashion community can help you build connections and demonstrate your commitment to the industry.
✨Tip Number 4
Be prepared to discuss how you embody FLANNELS' core values in your previous experiences. Think of examples where you've taken bold actions, owned your responsibilities, or stayed relevant in a fast-paced environment to impress during interviews.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand FLANNELS and its brand ethos. Familiarise yourself with their luxury offerings and customer service standards to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific instances where you provided excellent customer service or contributed to sales, as this aligns with the role's key contribution areas.
Show Your Passion for Fashion: Express your enthusiasm for fashion retail in your application. Discuss current trends you are excited about and how they relate to FLANNELS' offerings. This will demonstrate your genuine interest in the position.
Tailor Your Application: Make sure to customise your CV and cover letter for the Casual Sales Assistant role. Use keywords from the job description, such as 'customer-focused' and 'team environment', to show that you are a perfect fit for the position.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share your knowledge of current trends and brands, as this will demonstrate your genuine interest in the industry and align with FLANNELS' focus on luxury fashion.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer interactions. Think of examples where you've successfully assisted customers in the past, showcasing your ability to ask open questions and recommend products that meet their needs.
✨Emphasise Teamwork Skills
FLANNELS values teamwork, so be ready to discuss your experience working in a team environment. Highlight instances where you've collaborated with colleagues to achieve common goals or improve customer service.
✨Demonstrate a Customer-Focused Attitude
Throughout the interview, convey your commitment to providing exceptional customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction, which is crucial for a role at FLANNELS.
