At a Glance
- Tasks: Welcome customers, style with intent, and create luxury shopping experiences.
- Company: Flannels, a leader in luxury fashion with over 200 designer brands.
- Benefits: Competitive pay, staff discounts, and real career progression opportunities.
- Other info: Dynamic team culture with training and development pathways.
- Why this job: Join a premium environment and make a personal impact on customers.
- Qualifications: Confidence, strong communication skills, and a passion for fashion.
The predicted salary is between 9.9 - 12.1 £ per hour.
Flannelsarewhere luxury lives.
Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for luxury fashion across the UK, in-store and online.
Every detail matters here, from the way a customer is welcomed to the way a collection is curated.
If you love fashion and believe in doing things properly, you'llfeel right at home.
The Role: Sales Assistant
Thisisn'tyour average shop floor job.
As a Sales Assistant at Flannels, you'rethe face of luxury retail: the first impression, the trusted stylist, the reason customers come back.
You'llcreate moments that feel personal, polished, and effortlessly luxury, from the second the doors open.
- What's In It For You
- Competitive paythat reflects what you bring
- Staff discountacross the full Frasers Group family of brands
- Real progression, we grow fast, and so can you
- A premium environmentdesigned to inspire (yours and thecustomers)
- Training and developmentto sharpen your craft and grow your career
- Your Development
From day one, you’llreceive a full in-store induction.
As you progress, you’ll have access to internal development pathways, including Team Leader programmes and nationally recognised qualifications, supporting your growth within Flannels and the wider Frasers Group.
Job Description
What You'll Do
- Welcome every customer likethey'rewalking into somewherespecial, becausethey are.
- Ask the right questions, listen properly, and style with intent.
- Stay sharp on collections, brands, and trends so your recommendations land.
- Bring promotions, loyaltyperks, and the little extras to life.
- Handle transactions with accuracy and confidence.
- Keep the shop floor looking flawless. Presentation is non-negotiable.
- Get the store trade-ready every morning through replenishment and prep.
- Spot the opportunity for an add-on or a smarter alternative, naturally.
- Deliver servicethat'sconsistent, considered, and unmistakably Flannels.
- Follow our policies and procedures. They'rewhat keep the standard high.
Qualifications
- What You'll Bring
- Confidence, energy, and a drive to deliver.
- Strong communicationand people skills. You connect easily.
- A genuine passion for customer service done well.
- A team-first mindset and a love for fast-paced retail.
- Reliability, flexibility, and a willingness to roll with change.
- A real interest in designer and contemporary fashion.
- Additional Information
- How We Work
Our values shape every shift, every conversation, every decision
Think Without Limits: Move fast, take bold action, and bring the team with you.
Own It and Back Yourself: Take responsibility, master the basics, and deliver results.
Be Relevant: Stay connected to our people, our partners, and the planet.
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Casual Sales Assistant employer: Flannels
Flannels is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is valued and encouraged to thrive. With a focus on personal growth and development, employees benefit from ongoing training and opportunities to advance within the luxury retail sector. Located in a flagship store, you will be part of a dynamic team that not only prioritises customer satisfaction but also embraces the latest fashion trends, making it a truly rewarding place to work.
