At a Glance
- Tasks: Welcome customers, assist with their needs, and process transactions.
- Company: Flannels is a trendy fashion retailer known for its stylish offerings.
- Benefits: Enjoy flexible working hours and a vibrant team environment.
- Why this job: Join a dynamic team, learn about fashion, and enhance your customer service skills.
- Qualifications: Excellent communication skills and a passion for fashion are essential.
- Other info: Apply quickly as we may close the vacancy early due to high demand.
Job Description Greet all customers with warmth, confidence, and professionalism.
Ask open-ended questions to understand customer needs.
Recommend and locate suitable products, staying up to date on current collections and trends.
Share information about in-store promotions and loyalty benefits.
Handle cash and card transactions accurately.
Maintain a high standard of store presentation and cleanliness.
Support replenishment and ensure the shop floor is ready for trading each day.
Deliver consistent, high-level customer service in line with the Flannels brand.
Actively offer add-ons and alternative product suggestions where appropriate.
Ensure full compliance with all Flannels policies and procedures.
Qualifications Confident, enthusiastic, and motivated to deliver results.
Excellent communication and interpersonal skills.
Customer-focused, with a passion for delivering exceptional service.
Team player who thrives in a fast-paced retail environment.
Reliable, flexible, and willing to adapt to changing business needs.
Fashion-aware with a strong interest in designer and contemporary brands.
Additional Information At Flannels, we live by our core values: Think Without Limits – Move fast, take bold action, and bring the team along with you.
Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
Be Relevant – Stay connected to our people, our partners, and the planet.
This is a zero-hour contract .
Working hours will vary and are not guaranteed each week.
Due to high interest in this role , we may close the vacancy early.
We encourage you to apply as soon as possible to avoid disappointment.
Casual Sales Assistant employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with Flannels' brand and product range before your interview. Knowing the latest trends and what they offer will show your passion for fashion retail and help you connect with customers effectively.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about their shopping experiences. This will help you develop open questioning techniques that are essential for understanding customer needs.
✨Tip Number 3
Demonstrate your enthusiasm and positive attitude during the interview. Share examples of how you've successfully contributed to a team environment in the past, as this aligns with Flannels' core values.
✨Tip Number 4
Be prepared to discuss how you would handle various customer service scenarios. Think of specific instances where you went above and beyond to assist a customer, as this will highlight your commitment to providing exceptional service.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills like communication, teamwork, and a passion for fashion, as these are key for the Casual Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the brand. Mention specific examples of how you've provided excellent customer service in the past and how you align with Flannels' core values.
Showcase Your Fashion Knowledge: In your application, demonstrate your awareness of current fashion trends and brands. This will show that you're not just looking for any job, but that you're genuinely interested in the fashion retail industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share your knowledge of current trends and brands, as this will demonstrate your genuine interest in the role and align with Flannels' focus on being fashion conscious.
✨Practice Customer Interaction Scenarios
Prepare for the interview by practising how you would greet customers and ask open questions to identify their needs. Role-playing these scenarios can help you feel more confident and ready to showcase your excellent communication skills.
✨Highlight Teamwork Experience
Since working effectively within a team is crucial for this role, be ready to discuss your previous experiences in team environments. Share specific examples of how you contributed to team success and supported your colleagues.
✨Demonstrate a Positive Attitude
Flannels values a positive and enthusiastic approach, so make sure to convey your can-do attitude during the interview. Smile, maintain eye contact, and show that you are eager to take on challenges and contribute to the team.