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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional personal shopping experiences and drive sales.
- Company: Flannels, a luxury retailer known for its curated selection of top brands.
- Benefits: Competitive salary, bonuses, staff discounts, and development courses.
- Why this job: Join a fashion-forward team and make a real impact in luxury retail.
- Qualifications: Strong leadership skills, passion for fashion, and excellent communication abilities.
- Other info: Fast-paced environment with opportunities for career growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
Flannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world’s most coveted brands. Our Supervisors, with the support of their sales team, play a key role in offering bespoke styling advice and a premium, personalised service to our customers. We are now looking for trend aware & fashion conscious retail leaders to join our team in Flannels Belfast.
Your Role:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Drive and deliver KPI's
- Create and maintain customer profiles via Flannels’ clienteling tool
- Develop and nurture strong relationships with customers, ensuring loyalty and repeat business
- Research, source and find products to satisfy clients’ requests and needs
- Monitor correspondence and ensure prompt response to all enquiries
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Your Profile:
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Passionate about fashion, with extensive knowledge of luxury brands and designers
- A people-person with excellent communication and interpersonal skills
- Target-driven with a proactive approach to achieving sales goals
- Ability to work in a fast-paced, client-focused environment
Personal qualities:
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
The Rewards:
- Base salary £30,222 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- 20% staff discount across all Frasers group brands
- We offer a wide range of Development Courses with National Qualifications
- 50% Uniform discount
- Cycle to work scheme
- Long service awards
Supervisor - Personal Shopping in Belfast employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Personal Shopping in Belfast
✨Tip Number 1
Get to know the company inside out! Research Flannels, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to motivate your team and connect with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress to impress! Since you're applying for a fashion-forward role, make sure your outfit reflects your personal style while also aligning with Flannels' luxury vibe. First impressions matter!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Personal Shopping in Belfast
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your knowledge of luxury brands and trends, and explain how this passion drives you to deliver exceptional customer service.
Highlight Your Leadership Skills: As a Supervisor, you'll need to motivate and manage a team. Make sure to include examples of your leadership experience in your application. We want to see how you've inspired others to achieve their goals!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us that you’re genuinely interested in joining our team at Flannels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Flannels
✨Know Your Fashion
Brush up on the latest trends and luxury brands before your interview. Being able to discuss current styles and how they relate to Flannels' offerings will show your passion for fashion and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to exceed sales targets or improved performance, as this aligns perfectly with the role of a Supervisor.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service. Think of scenarios where you went above and beyond for a customer, as this will demonstrate your commitment to providing a premium shopping experience.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
