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For Companies At a Glance
- Tasks: Lead the Beauty team, deliver exceptional customer service, and achieve sales targets.
- Company: Flannels is revolutionising retail with a focus on innovation and luxury experiences.
- Benefits: Enjoy competitive salary, bonuses, discounts, and extensive training opportunities.
- Why this job: Join a dynamic team in a flagship store and make a real impact in the beauty industry.
- Qualifications: Experience in retail management and a passion for luxury beauty are essential.
- Other info: Flexible working hours and opportunities for career progression await you!
The predicted salary is between 22000 - 32000 £ per year.
Flannels is reimagining retail and believes the higher the risk, the greater the reward. We are looking for an experienced Beauty Supervisor to lead the Beauty team within our Flagship store in Liverpool.
The Opportunity
As a Beauty Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors. You will ensure brand standards are delivered and all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, a retail incentive scheme, and a generous employee product discount. You will receive ongoing training, coaching, and support with many opportunities to progress.
The Responsibilities
- Lead a large team in a multi-brand environment
- Lead the Beauty team to deliver KPIs and sales targets on a day-to-day basis
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the beauty industry and beauty trends
- Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials, and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores by ensuring drawers and counter displays are kept clean and tidy
- Support with stock counts and other operational duties
- Lead by example to support and coach the Beauty Ambassadors
- Support the store management team
- Develop strong relationships with brand representatives
- Champion our company culture and values
The Rewards
- Basic rate salary £28,256 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
The Person
- Background leading a large team in a multi-brand environment is essential
- Luxury Beauty experience is essential
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
- Proven background in a retail management role
- Experience working with large teams in a fast-paced environment
- An interest in Luxury Fashion and Beauty brands
- Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
- Able to demonstrate the ability to provide inspirational, authentic, and personalised customer service.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
Beauty Department Supervisor - Fixed Term Contract employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Department Supervisor - Fixed Term Contract
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about current brands and their offerings will not only help you stand out during interviews but also demonstrate your passion for the beauty industry.
✨Tip Number 2
Network within the beauty community, both online and offline. Attend beauty events or workshops to connect with professionals in the industry, as these connections can provide valuable insights and potentially lead to job opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams. Think of specific examples where you've successfully led a team in a retail environment, as this will be crucial for the Beauty Supervisor role.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to create exceptional client experiences. This is key for a role focused on delivering luxury service and building customer loyalty.
We think you need these skills to ace Beauty Department Supervisor - Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams within a multi-brand environment, particularly in luxury beauty. Emphasise any relevant achievements and skills that align with the responsibilities of the Beauty Supervisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to deliver exceptional customer service. Mention specific experiences where you have successfully led a team or achieved sales targets.
Showcase Product Knowledge: In your application, demonstrate your knowledge of beauty products and trends. You could mention any relevant training or certifications you have, as well as your proactive approach to staying updated on industry developments.
Highlight Leadership Skills: Discuss your leadership style and how you have coached and developed team members in previous roles. Provide examples of how you have driven team performance and met KPIs in a fast-paced retail environment.
How to prepare for a job interview at Flannels
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for the beauty industry during the interview. Share your experiences with beauty products and trends, and how they inspire you to provide exceptional customer service.
✨Demonstrate Leadership Skills
As a Beauty Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific strategies you've used to achieve sales targets and KPIs.
✨Know the Brand Inside Out
Research the brands that Flannels carries and be ready to discuss them in detail. Show that you understand their values, product lines, and what sets them apart in the luxury beauty market.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or planning in-store events. Think of examples from your past experience that showcase your problem-solving skills and ability to deliver a luxury customer experience.
