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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: FLANNELS is a luxury fashion destination offering over 200 brands for style-savvy individuals.
- Benefits: Enjoy competitive salary, bonuses, discounts, and development courses with national qualifications.
- Why this job: Join a vibrant team in a stylish environment and make a real impact on sales and customer experience.
- Qualifications: Retail experience in the premium sector and strong leadership skills are essential.
- Other info: Be part of the Fearless1000 Incentive Scheme and enjoy 28 days holiday!
The predicted salary is between 26000 - 36000 £ per year.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Milton Keynes.
Key Responsibilities:- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
- Basic rate salary £31,601 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
- You should have a strong clientele background, with a solid database of personal contacts and clients
- Previous retail experience within the premium sector is preferred
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Assistant Store Manager employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with FLANNELS' brand ethos and product range. Understanding the luxury fashion market and being able to discuss current trends will show your passion and knowledge during any interactions.
✨Tip Number 2
Network within the retail industry, especially with those who have experience in premium fashion. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to demonstrate your leadership skills by thinking of examples where you've successfully motivated a team or exceeded sales targets. Be ready to share these stories in conversations or interviews.
✨Tip Number 4
Stay updated on local competitors and market trends. Being knowledgeable about what other brands are doing can help you articulate how you would drive sales and improve performance at FLANNELS.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in the premium sector. Emphasise your leadership skills and any achievements related to sales targets or team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion retail and your understanding of FLANNELS' brand values. Mention specific examples of how you've driven sales or improved team performance in previous roles.
Showcase Your Customer Service Skills: Demonstrate your commitment to exceptional customer service in your application. Provide examples of how you've ensured customer satisfaction and built strong client relationships in past positions.
Highlight Your Analytical Abilities: Since the role requires interpreting financial and sales data, mention any experience you have with analytics. Discuss how you've used data to inform decisions and drive business improvements.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Discuss your favourite brands, current trends, and how you stay updated with the latest styles. This will demonstrate your genuine interest in the role and the company.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and manage a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire others and drive sales performance.
✨Know the Brand Inside Out
Research FLANNELS thoroughly before your interview. Understand their brand values, product offerings, and target market. Being knowledgeable about the company will show that you're serious about the position and can align with their vision.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've handled difficult customers or improved team performance, and be ready to discuss these experiences in detail.
