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- Tasks: Support technical projects and ensure product quality for a leading fresh produce supplier.
- Company: Join Flamingo Horticulture, a top global supplier of fresh produce and flowers.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Other info: Contribute to sustainability and ethical practices in the horticulture industry.
- Why this job: Make a real impact on product safety and quality while collaborating with diverse teams.
- Qualifications: Strong analytical skills and ability to manage multiple priorities in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
Flamingo Horticulture is a leading global supplier of fresh produce and flowers, working with major retailers to deliver high-quality products while maintaining the highest standards of food safety, sustainability and innovation.
We are seeking a Customer Technologist to join our Technical team in Sandy, supporting the Co-Op customer account on a full-time basis.
The Role
The Customer Technologist will provide technical support across the Flamingo business, working closely with technical, commercial, NPD, procurement, supply chain and operations teams. The role focuses on maintaining product safety, quality and compliance, while supporting customer requirements and protecting both Flamingo and customer brand integrity. This role involves analysing technical data, monitoring product performance, maintaining specifications and supporting technical projects across the business.
Key Responsibilities
- Act as the main day-to-day technical contact for the customer technologist.
- Analyse technical data and produce reports to monitor KPI performance.
- Monitor quality performance using QMS data and support product and process improvements.
- Produce weekly complaints KPI reports and recommend corrective actions.
- Assist with artwork and label approval to ensure compliance with customer requirements.
- Conduct grower visits when required to review product quality and ensure specifications are met.
- Maintain accurate and up-to-date customer specifications on internal systems and customer portals.
- Support the customer account team including Technical Managers, Commercial teams and NPD.
- Participate in technical projects and deliver outcomes within agreed timeframes.
- Produce and maintain technical documentation and reports.
- Build strong working relationships with internal teams including Technical, Commercial, NPD, Packaging and Operations.
- Provide support and cover for other members of the technical team when required.
Key Skills and Competencies
- Strong analytical skills with the ability to interpret technical data.
- Highly organised with excellent attention to detail.
- Able to work in a fast-paced environment and manage multiple priorities.
- Strong communication skills with the ability to influence and collaborate with others.
- Logical thinking and sound decision-making ability.
- Able to build effective relationships with colleagues, customers and suppliers.
- Flexible and adaptable to changing business needs.
Working at Flamingo
Flamingo is committed to maintaining high standards in health and safety, product quality, ethical business practices and environmental responsibility. Employees are expected to contribute to continuous improvement, support waste minimisation initiatives and ensure a quality-first approach in all aspects of their role.
Location: UK, Bedfordshire, Flamingo Flowers Sandy
Contractual Hours: 40
Customer Technologist in Sandy employer: Flamingo
Contact Detail:
Flamingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technologist in Sandy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around quality and compliance, which are key for a Customer Technologist role.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your analytical skills and teamwork experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Customer Technologist position!
We think you need these skills to ace Customer Technologist in Sandy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Technologist role. Highlight relevant experience and skills that match the job description, especially your analytical skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Flamingo Horticulture. Share specific examples of how you've successfully managed technical projects or improved product quality in the past.
Showcase Your Communication Skills: Since this role involves collaboration with various teams, demonstrate your strong communication skills in your application. Mention any experiences where you influenced others or built effective relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Flamingo
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to food safety, quality compliance, and data analysis. Be ready to discuss how you've used these skills in past roles, as this will show you're the right fit for the Customer Technologist position.
✨Showcase Your Analytical Skills
Prepare to talk about specific examples where you've analysed technical data or monitored product performance. Use metrics or KPIs to illustrate your impact, as this will demonstrate your ability to contribute to Flamingo's goals.
✨Build Relationships
Since the role involves collaborating with various teams, think of examples where you've successfully built relationships with colleagues or customers. Highlight your communication skills and how they helped you influence outcomes in previous projects.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing multiple priorities or dealing with a quality issue. Prepare some scenarios from your experience that showcase your logical thinking and decision-making abilities.