At a Glance
- Tasks: Engage with guests, ensure safety, and maintain a fun atmosphere at Flamingo Land Resort.
- Company: Flamingo Land Resort, a vibrant destination in North Yorkshire.
- Benefits: Free entry to the park, discounts, ongoing training, and recognition rewards.
- Other info: Flexible hours, great career development opportunities, and a fun work environment.
- Why this job: Join a dynamic team and create unforgettable experiences for guests of all ages.
- Qualifications: Must hold a current SIA badge and have strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for guests of all ages. Our Security Team patrols the resort day and night all year round.
Roles available:
- Static Guards within the Zoo & Theme Park
- Static Guards to patrol our Holiday Village
- Door Supervisors for our Holiday Village entertainment complex, late night adults only bar and special events and shows
We need people who are:
- Outgoing, friendly, approachable and confident with a passion for Guest engagement and service
- Motivated and passionate about their role
- Demonstrate hard work, commitment, punctuality and reliability
- Hold a current SIA badge
- Take pride in their appearance and wear correct and clean uniform
- Thrive in a fast‑paced environment and demonstrate initiative to stay busy in quieter periods
- Demonstrate a willingness to help and will always go the extra mile for guests and colleagues
Essential skills/knowledge:
- Strong customer service skills
- Excellent organisational skills
- Good verbal communication skills
- Ability to work in a front‑line customer facing environment
- SIA trained (current badge holder)
Day to day duties typically involve:
- Customer service – always smiling and making it your mission to make every guest experience memorable
- Patrol the park to ensure all guests can enjoy their day safely
- Monitor guests and ensure their behaviour is befitting of a family fun park
- Intervene through careful people management for any anti‑social behaviour or incident
- Ensure the area in which you work is kept clean and tidy at all times in line with company expectations
- Use radios and other equipment as per company standards
- Pass on and report all relevant information to supervisors or managers
Hours:
Most seasonal roles are available on a full‑time and part‑time basis. Typically a full‑time role is up to 40 hours a week. Part‑time roles are often 16 to 24 hours a week during term times, increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore we expect the team to be available to ensure guests have the experience they deserve.
Transport:
We provide on‑site free parking. There are good local bus links into Malton, York, Pickering and Thornton Dale provided by Coastliner. The Tees Valley bus serves stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton and Guisborough.
Accommodation:
There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any on‑site staff accommodation.
Benefits:
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many of our food outlets
- Free full access to our Leisure Complex pools, gym, sauna and jacuzzi
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team member recognition rewards
We’re committed to the development of our employees and love being the place where many choose to start their working life. Many of our senior managers joined us in entry roles and have developed long‑term careers within the business. At Flamingo Land, we cross‑train our team members across many areas of the resort, which broadens your skill base and gives you the chance to enhance your career development.
Interviews for the new season will begin in February 2026. You will be contacted by our friendly recruitment team for an initial telephone chat, and if successful, invited to a face‑to‑face interview with a department manager. Interviews are typically 30 minutes and include competency‑based questions. If all goes well, you will join us for an induction day, where you’ll become Resort Ready! Induction days are full of facts about the Resort and will prepare you to work at the Resort. Roles will begin in March and run through until 1 November 2026.
Security Team Members (SIA) in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, set in the stunning North Yorkshire countryside, offering a vibrant work culture that prioritises guest engagement and employee development. With benefits such as free entry to the park on days off, discounted tickets for friends and family, and ongoing training opportunities, team members can thrive in a supportive environment that encourages career growth. Join us to be part of a dedicated team where hard work and commitment are recognised and rewarded, making every day at work a memorable experience.
StudySmarter Expert Advice🤫
We think this is how you could land Security Team Members (SIA) in Malton
✨Tip Number 1
Get to know the resort! Familiarise yourself with Flamingo Land's layout and attractions. This way, when you chat with guests, you can give them insider tips and make their experience even better.
✨Tip Number 2
Practice your people skills! Being outgoing and approachable is key. Try role-playing scenarios with friends or family to boost your confidence in handling different guest interactions.
✨Tip Number 3
Stay active and engaged during quieter times. Think of creative ways to keep the area tidy or assist guests. This shows your commitment and willingness to go the extra mile, which we love!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the roles and benefits we offer at Flamingo Land.
We think you need these skills to ace Security Team Members (SIA) in Malton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your outgoing and friendly nature shine through! We want to see your passion for guest engagement and service, so don’t be shy about sharing your experiences that highlight these traits.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities we’re looking for. Highlight your strong customer service skills and any relevant experience in a front-line environment to show us you’re the perfect fit!
Be Professional:Even though we love a friendly vibe, remember to keep it professional. Ensure your application is well-organised and free from errors. A neat presentation shows us you take pride in your work, just like we expect from our team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the roles available!
How to prepare for a job interview at Flamingo Land
✨Know Your Stuff
Before the interview, make sure you understand what the role entails. Familiarise yourself with the duties of a Security Team Member at Flamingo Land, especially around guest engagement and safety. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've successfully engaged with guests or handled difficult situations in the past. Highlight your outgoing and approachable nature, as these traits are essential for making every guest's experience memorable.
✨Dress to Impress
Appearance matters, especially in a front-line role. Wear smart, clean attire to your interview that reflects the pride you would take in your uniform as a Security Team Member. This shows that you understand the importance of professionalism in the workplace.
✨Be Ready for Scenarios
Expect competency-based questions that may involve hypothetical scenarios related to security and guest management. Think about how you would handle various situations, such as dealing with anti-social behaviour or ensuring guest safety, and be prepared to discuss your thought process.
