At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in our food and beverage venues.
- Company: Flamingo Land Resort, set in stunning North Yorkshire countryside.
- Benefits: Free entry to the park, discounts, ongoing training, and recognition rewards.
- Other info: Flexible hours with opportunities for growth and cross-training across various departments.
- Why this job: Join a fun, fast-paced environment and kickstart your career in hospitality.
- Qualifications: Experience in fast-paced food environments and strong guest service skills.
The predicted salary is between 20000 - 25000 £ per year.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.
We need people who are:
- Have previous experience in fast paced fast food, restaurant or family pub environments
- Outgoing, friendly, approachable and confident with a passion for Guest engagement and service
- Motivated and passionate about their role
- Demonstrate hard work, commitment, punctuality and reliability
- Take pride in their appearance and wear correct and clean uniform
- Thrive in a fast-paced environment and demonstrate initiative to keep busy during quieter periods
- Demonstrate a willingness to help and will always go the extra mile for Guests and colleagues
Essential Skills/Knowledge:
- Strong Guest service skills
- Excellent organisational skills
- Ability to work in a front-line Guest facing environment
- Stock Ordering
- Kitchen Management
Day to day duties typically involve:
- Customer Service - always smiling and making it your mission to make every Guest experience a memorable one
- Showing effective team leader skills in the day to day running of the restaurant
- Reporting any relevant information to your line manager
- Managing your team
- Dealing with any difficult circumstances or problems that may arise and passing them onto your managers as necessary
- Ensuring your team are adhering to all policies, guidelines and laws
- Filling out and filing relevant paperwork with assistance of your line manager
- Cashing up and end of day duties
- Ensuring that the area in which you work is kept clean and tidy at all times in line with company expectations
- Passing on and reporting of all relevant information to supervisors or managers
You will be working in a multi-disciplined environment covering venues such as:
- Metropolis Bar and Grill (Bar & Restaurant)
- Zanzibar Food Market - Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
- The American Diner - Fun family dining
- Fuel Stop Cafe
- Coach House Country Pub
- Jolly Sailor
- 2 Go Fish & Chip Shop
- Street Food To Go
- Fabrizio's Pizzeria
- Pizza & Kebab Outlet
We’re committed to the development of our employees and love being the place where many choose to start their working life. Many of our Senior Managers joined us in entry roles and have developed long term careers within the business. At Flamingo Land, we cross train our Team Members across many areas of the resort. This will broaden your skill base and provide the chance to enhance your career development. By gaining experience in our various departments, you will expand your knowledge, increase versatility and this will empower you to grow both personally and professionally.
Hours: Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.
Transport: We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner.
Accommodation: There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.
Benefits:
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many of our food outlets
- Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team Member recognition rewards
Interviews for the new season will begin in February 2026. You will be contacted by our friendly Recruitment Team who will conduct an initial telephone chat with you and if successful, you will be invited to attend a face to face interview with one of our Department Managers. Interviews are typically 30 minutes and you will be asked a few competency based questions. If all goes well, you will join us for an induction day, where we will get you Resort Ready! Induction days are fun filled, full of facts about the Resort and will prepare you to work at the Resort. Roles will begin in March and run through until 1 November 2026.
Seasonal F&B Supervisor — Guest Experience Leader in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, offering a vibrant work culture set in the stunning North Yorkshire countryside. With a strong commitment to employee development, we provide opportunities for growth through cross-training across various departments, ensuring that our team members can enhance their skills and advance their careers. Enjoy benefits such as free entry to the park on your days off, discounted tickets for friends and family, and access to our leisure complex, all while being part of a friendly and supportive team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal F&B Supervisor — Guest Experience Leader in Malton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Flamingo Land Resort. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to guest service and team leadership. Role-play with a friend or family member to get comfortable with your answers. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you wear something smart and tidy for your interview. First impressions count, and looking the part shows that you take the opportunity seriously. Plus, it reflects the pride you’ll take in your appearance while working at the resort.
✨Tip Number 4
Be yourself! During the interview, let your personality shine through. They’re looking for outgoing and friendly individuals who can engage with guests. Share your passion for customer service and any relevant experiences that highlight your ability to go the extra mile.
We think you need these skills to ace Seasonal F&B Supervisor — Guest Experience Leader in Malton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see that outgoing and friendly vibe you bring to Guest interactions. Don't be afraid to show us why you're passionate about creating memorable experiences.
Tailor Your Experience:Make sure to highlight any previous experience in fast-paced environments like restaurants or pubs. We love seeing how your background aligns with our needs, so be specific about your roles and responsibilities that relate to the F&B Supervisor position.
Be Professional Yet Approachable:While we want to see your fun side, remember to keep it professional too. Use clear language and check for any typos or errors. A well-presented application shows us you take pride in your work, just like we expect from our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing resort!
How to prepare for a job interview at Flamingo Land
✨Know Your Guest Service Skills
Make sure you can talk confidently about your previous experience in guest service. Think of specific examples where you went the extra mile for a customer or handled a difficult situation. This will show that you understand the importance of creating memorable experiences for guests.
✨Show Your Team Spirit
As a Food & Beverage Supervisor, you'll need to demonstrate strong leadership skills. Be prepared to discuss how you've successfully managed a team in the past, including how you motivated them during busy times and supported them during quieter periods. Highlighting your ability to work well with others will be key.
✨Dress to Impress
First impressions matter! Make sure you arrive in clean, smart attire that reflects the professional image of Flamingo Land. Even if the interview is casual, showing that you take pride in your appearance will set a positive tone.
✨Be Ready for Competency Questions
Expect to answer competency-based questions during your interview. Prepare by thinking of scenarios that showcase your organisational skills, problem-solving abilities, and how you handle pressure. Practising these responses will help you feel more confident and articulate during the interview.
