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- Tasks: Join our fun team to help Guests find special gifts and souvenirs.
- Company: Flamingo Land Resort, set in beautiful North Yorkshire countryside.
- Benefits: Competitive pay, free entry to the park, discounts, and ongoing training.
- Why this job: Make every Guest's experience memorable while developing your skills.
- Qualifications: Strong customer service skills and a friendly attitude.
- Other info: Flexible hours with opportunities for career growth and cross-training.
The predicted salary is between 1200 - 1800 £ per month.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. You'll be joining a fun loving Team helping our Guests find that special gift or souvenir in our shops.
Responsibilities
- Meeting and greeting our Guests
- Assisting Guests to find that special gift
- Being knowledgeable about our range of products
- Offer add ons, deals or sell related products
- Clean and tidy your work area
- Ensure product displays are full & well presented
- Use the tills and take payments
Essential Skills/Knowledge
- Strong customer service skills
- Excellent organisational skills
- Ability to work in a front-line Guest facing environment
Day to day duties
- Customer Service - always smiling and making it your mission to make every Guest experience a memorable one
- Reporting any relevant information to your line manager
- Dealing with any difficult circumstances or problems that may arise and passing them onto your managers as necessary
- Ensuring you are adhering to all policies, guidelines and laws
- Filling out and filing relevant paperwork with assistance of your line manager
- Ensuring that the area in which you work is kept clean and tidy at all times in line with company expectations
- Passing on and reporting of all relevant information to supervisors or managers
Hours
Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.
Transport
We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.
Accommodation
There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.
Benefits
- Competitive weekly pay
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many of our food outlets
- Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team Member recognition rewards
We’re committed to the development of our employees and love being the place where many choose to start their working life. Many of our Senior Managers joined us in entry roles and have developed long term careers within the business. At Flamingo Land, we cross train our Team Members across many areas of the resort. This will broaden your skill base and provide the chance to enhance your career development. By gaining experience in our various departments, you will expand your knowledge, increase versatility and this will empower you to grow both personally and professionally.
Interviews for the new season will begin in February 2026. You will be contacted by our friendly Recruitment Team who will conduct an initial telephone chat with you and if successful, you will be invited to attend a face to face interview with one of our Department Managers. Interviews are typically 30 minutes and you will be asked a few competency based questions. If all goes well, you will join us for an induction day, where we will get you Resort Ready! Induction days are fun filled, full of facts about the Resort and will prepare you to work at the Resort. Roles will begin in March and run through until 1 November 2026.
Retail Team in Malton employer: Flamingo Land
Contact Detail:
Flamingo Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team in Malton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Flamingo Land. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be meeting and greeting guests, think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with common scenarios you might face on the job.
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, showing up looking neat and presentable can make a great first impression. Plus, it shows that you take the opportunity seriously and are ready to represent the Flamingo Land brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities right there, making it easier for us to keep in touch with you throughout the process.
We think you need these skills to ace Retail Team in Malton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with guests and making their experience memorable.
Tailor Your Application: Make sure to tailor your application to the Retail Team role. Highlight any relevant customer service experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Flamingo Land
✨Know Your Stuff
Familiarise yourself with the range of products available at Flamingo Land. Being knowledgeable about what you’re selling will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you made a guest's experience memorable, as this is key for a role in retail at Flamingo Land.
✨Be Ready for Competency Questions
Since the interview will include competency-based questions, practice answering them using the STAR method (Situation, Task, Action, Result). This will help you structure your responses clearly and effectively.
✨Bring Your Enthusiasm
Flamingo Land is all about creating fun experiences, so let your personality shine through! Show your enthusiasm for the role and the resort, and don’t forget to smile – it’s all part of making a great first impression.
