At a Glance
- Tasks: Support resort operations through various admin roles and provide excellent guest services.
- Company: Flamingo Land Resort, set in stunning North Yorkshire countryside.
- Benefits: Free entry to the park, discounts, ongoing training, and flexible working options.
- Other info: Flexible hours with opportunities for career growth across the resort.
- Why this job: Join a fun team and create unforgettable experiences for guests while developing your skills.
- Qualifications: Good IT skills, strong communication, attention to detail, and efficient work habits.
The predicted salary is between 20000 - 25000 £ per year.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for guests of all ages. While not seen by our guests, our administration team supports the resort’s operations.
We have a range of administration roles, including:
- Telephone Based Customer Service Assistant
- Warehouse Counter Assistant
- Data Input Clerk
- Stock Controller
- Cash Office Assistant
- Contact Centre Call Handler
- Holiday Village Reception
Full training will be given. The ideal candidates will have:
- Good IT and computer skills
- Strong written and verbal communication with guests or suppliers
- Excellent attention to detail
- Accurate and efficient work habits
Flexible working options are available. Most roles are full-time, part-time, or seasonal, typically up to 40 hours a week for full-time positions and 16 to 24 hours for part-time. Peak periods include weekends, holidays, and bank holidays, so availability may be required.
Benefits include:
- On-site free parking
- Bus links to Malton, York, Pickering & Thornton Dale via Coastliner; Tees Valley bus stops at Stockton, Middlesbrough, etc.
- Free entry to Flamingo Land on days off
- Discounted Friends & Family tickets
- Discounts at food outlets
- Free access to pools, gym, sauna, and Jacuzzi
- Free entry to shows & live music events
- Free uniform
- Ongoing training
- Team member recognition rewards
We are committed to employee development and cross-train team members across many resort areas, allowing skill expansion and career growth.
Hospitality Admin & Guest Services Specialist in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, nestled in the stunning North Yorkshire countryside, offering a vibrant work culture that prioritises employee development and well-being. With flexible working options, comprehensive training, and a range of benefits including free access to resort facilities and discounted tickets, we ensure our team members feel valued and supported in their career growth. Join us for a rewarding experience where your contributions help create unforgettable memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Admin & Guest Services Specialist in Malton
✨Tip Number 1
Get to know the company! Research Flamingo Land Resort and its values. When you understand what makes them tick, you can tailor your approach and show how you fit right in with their vibe.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances of landing that role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially those IT and communication skills. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Flamingo Land family.
We think you need these skills to ace Hospitality Admin & Guest Services Specialist in Malton
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your IT and communication skills in your application. We want to see how you can bring your strengths to the table, especially when it comes to interacting with guests or suppliers.
Be Detail-Oriented:Attention to detail is key for us! When filling out your application, double-check for any typos or errors. A polished application shows us you care about accuracy and efficiency.
Flexibility is Key:Since we have various roles with flexible hours, let us know your availability. If you can work weekends or holidays, mention that! It’ll make you stand out as a candidate who’s ready to jump in when needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re interested in. Plus, it’s super easy!
How to prepare for a job interview at Flamingo Land
✨Know the Resort Inside Out
Before your interview, take some time to research Flamingo Land Resort. Familiarise yourself with its history, values, and the various roles within the administration team. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Off Your Communication Skills
As a Hospitality Admin & Guest Services Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully communicated with guests or suppliers in the past.
✨Demonstrate Attention to Detail
Given the importance of accuracy in administrative roles, be ready to discuss how you ensure your work is precise. Bring up specific instances where your attention to detail made a difference, whether in data entry or customer service.
✨Be Flexible and Open-Minded
With flexible working hours and various roles available, it's essential to convey your willingness to adapt. Highlight your availability during peak periods like weekends and holidays, and express your eagerness to learn and grow within the company.
