At a Glance
- Tasks: Assist Guests with cashless Fun Cards and ensure a clean, fun arcade environment.
- Company: Flamingo Land Resort, a vibrant destination in North Yorkshire.
- Benefits: Free entry to the park, discounts, ongoing training, and recognition rewards.
- Other info: Flexible hours, great for students, with opportunities for career growth.
- Why this job: Join a fun team and kickstart your career in a lively environment.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. Our Arcades are cashless zones and so, where necessary, you will assist our Guests to charge the Fun Cards using their credit or debit cards to be able to play on our machines.
Your typical duties will include:
- Assisting Guests with general queries including how to use the cashless Fun Cards
- Be vigilant and ensure that Guests are playing the machines in a responsible manner
- Ensure that the Arcade and its machines are clean
- All beds on the pushers are topped up with prizes
- Cranes and Prize Every Time Machines are clean, stocked up and well presented
- All ticket machines are stocked and operational
- The gift shop is stocked up and well presented
- Serve in the redemption shop
- Help maintain a clean well run stock run
- Update all stock systems as required
Hours: Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.
Transport: We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.
Accommodation: There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.
Benefits:
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many of our food outlets
- Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team Member recognition rewards
We’re committed to the development of our employees and love being the place where many choose to start their working life. Many of our Senior Managers joined us in entry roles and have developed long term careers within the business. At Flamingo Land, we cross train our Team Members across many areas of the resort. This will broaden your skill base and provide the chance to enhance your career development. By gaining experience in our various departments, you will expand your knowledge, increase versatility and this will empower you to grow both personally and professionally.
Interviews for the new season will begin in February 2026. You will be contacted by our friendly Recruitment Team who will conduct an initial telephone chat with you and if successful, you will be invited to attend a face to face interview with one of our Department Managers. Interviews are typically 30 minutes and you will be asked a few competency based questions. If all goes well, you will join us for an induction day, where we will get you Resort Ready! Induction days are fun filled, full of facts about the Resort and will prepare you to work at the Resort. Roles will begin in March and run through until 1 November 2026.
Arcade & Prizes Associate - Cashless Play Expert in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, offering a vibrant work culture set in the stunning North Yorkshire countryside. With a strong commitment to employee development, we provide extensive training and cross-departmental opportunities, allowing you to grow both personally and professionally. Enjoy a range of benefits including free access to our leisure facilities, discounts on food and tickets, and the chance to be part of a team that values recognition and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade & Prizes Associate - Cashless Play Expert in Malton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Flamingo Land. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the types of questions you might be asked during the interview, especially those competency-based ones. Grab a mate and do some mock interviews to get comfortable talking about your experiences and how they relate to the role.
✨Tip Number 3
Dress to impress! Even though it’s a fun environment, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruitment team can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Arcade & Prizes Associate - Cashless Play Expert in Malton
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about working in our arcade and helping guests have a fantastic time.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in customer service or have experience with cashless systems, shout about it! We love seeing how your skills fit with what we do.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Just tell us what you bring to the table in a way that's easy to read!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flamingo Land
✨Know Your Stuff
Familiarise yourself with the cashless Fun Cards and how they work. Be ready to explain how you would assist Guests with their queries, as this will show your understanding of the role and your commitment to providing excellent service.
✨Show Your Enthusiasm
Flamingo Land is all about creating unforgettable experiences for Guests. During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Be Prepared for Competency Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of specific examples from your previous experiences that demonstrate your skills in maintaining a clean environment and ensuring machines are well-stocked.
✨Dress the Part
Even though it’s a fun environment, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and respect the company’s values.
