At a Glance
- Tasks: Assist guests with cashless Fun Cards and ensure a fun arcade experience.
- Company: Flamingo Land Resort, set in beautiful North Yorkshire countryside.
- Benefits: Free entry to the park, discounts, and access to leisure facilities.
- Other info: Flexible hours with opportunities for full-time or part-time work.
- Why this job: Join a vibrant team and create unforgettable experiences for guests.
- Qualifications: Must be over 18; great for those who love customer interaction.
The predicted salary is between 10 - 12 £ per hour.
About the Role
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for guests of all ages. Our Arcades are cashless zones and, where necessary, you will assist our Guests to charge the Fun Cards using their credit or debit cards to be able to play on our machines.
Responsibilities
- Assisting Guests with general queries including how to use the cashless Fun Cards.
- Be vigilant and ensure that Guests are playing the machines in a responsible manner.
- Ensure that the Arcade and its machines are clean.
- All beds on the pushers are topped up with prizes.
- Crane and Prize Every Time Machines are clean, stocked up and well presented.
- All ticket machines are stocked and operational.
- The gift shop is stocked up and well presented.
- Serve in the redemption shop.
- Help maintain a clean well-run stock run.
- Update all stock systems as required.
Qualifications
Applicants for this role must be over 18 to comply with WTR & licensing regulations.
Hours
Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve. Shifts for these roles typically start at around 3pm and finish at 11pm. Therefore access to your own transport is highly desirable.
Accommodation
There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.
Benefits
- Free entry to Flamingo Land on your days off.
- Discounted Friends & Family tickets.
- Discounts at many of our food outlets.
- Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi.
- Free entry to shows & live music events.
- Free uniform.
- Free car parking.
- Ongoing training.
- Team Member recognition rewards.
Arcade Experience Assistant - Cashless Fun & Prizes in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, offering a vibrant work culture set in the stunning North Yorkshire countryside. With benefits such as free entry to the park on days off, discounted tickets for friends and family, and access to leisure facilities, employees enjoy a rewarding experience both at work and during their time off. The company prioritises ongoing training and team member recognition, ensuring that staff have ample opportunities for personal and professional growth while contributing to unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Experience Assistant - Cashless Fun & Prizes in Malton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Flamingo Land Resort. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! As an Arcade Experience Assistant, you'll be interacting with guests all day. Think about how you can make their experience memorable. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart can make a great first impression. Wear something that reflects your personality but is also appropriate for a fun, family-friendly environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows you're keen and ready to jump into the action at Flamingo Land. Plus, it’s super easy to navigate!
We think you need these skills to ace Arcade Experience Assistant - Cashless Fun & Prizes in Malton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for creating unforgettable experiences shine through. We want to see that you’re excited about the role and ready to engage with our guests!
Tailor Your Application:Make sure to customise your application to highlight relevant experience, especially in customer service or cash handling. We love seeing how your skills align with what we do at Flamingo Land!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Arcade Experience Assistant role.
How to prepare for a job interview at Flamingo Land
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Arcade Experience Assistant involves. Familiarise yourself with cashless systems and how to assist guests with Fun Cards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about assisting guests, be prepared to share examples of your previous customer service experiences. Think of times when you went above and beyond to help someone, as this will demonstrate your ability to create a positive experience for guests.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding guest queries or machine issues. Practice answering scenarios where you had to think on your feet, as this will highlight your ability to handle challenges effectively.
✨Dress Smart and Be Punctual
First impressions matter! Dress smartly for your interview and aim to arrive a bit early. This shows respect for the interviewer's time and gives you a moment to relax and gather your thoughts before the big moment.
