At a Glance
- Tasks: Assist guests with cashless Fun Cards and ensure a clean, fun arcade environment.
- Company: Flamingo Land Resort, set in beautiful North Yorkshire countryside.
- Benefits: Free entry to the park, discounts, ongoing training, and team recognition rewards.
- Other info: Flexible hours with full-time and part-time options available.
- Why this job: Join a vibrant team and create unforgettable experiences for guests while having fun!
- Qualifications: Must be over 18; great for those who enjoy customer service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
About the Role
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for guests of all ages. Our Arcades are cashless zones and, where necessary, you will assist our Guests to charge the Fun Cards using their credit or debit cards to be able to play on our machines.
Responsibilities
- Assisting Guests with general queries including how to use the cashless Fun Cards.
- Be vigilant and ensure that Guests are playing the machines in a responsible manner.
- Ensure that the Arcade and its machines are clean.
- All beds on the pushers are topped up with prizes.
- Crane and Prize Every Time Machines are clean, stocked up and well presented.
- All ticket machines are stocked and operational.
- The gift shop is stocked up and well presented.
- Serve in the redemption shop.
- Help maintain a clean well-run stock run.
- Update all stock systems as required.
Qualifications
Applicants for this role must be over 18 to comply with WTR & licensing regulations.
Hours
Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve. Shifts for these roles typically start at around 3pm and finish at 11pm. Therefore access to your own transport is highly desirable.
Accommodation
There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.
Benefits
- Free entry to Flamingo Land on your days off.
- Discounted Friends & Family tickets.
- Discounts at many of our food outlets.
- Free full access to our Leisure Complex Pools, Gym, Sauna and Jacuzzi.
- Free entry to shows & live music events.
- Free uniform.
- Free car parking.
- Ongoing training.
- Team Member recognition rewards.
Arcade Assistants (Late shifts – Over 18s only) in Malton employer: Flamingo Land
Flamingo Land Resort is an exceptional employer, offering a vibrant work culture set against the stunning backdrop of North Yorkshire's countryside. Employees enjoy a range of benefits including free entry to the park on days off, discounted tickets for friends and family, and access to leisure facilities, all while being part of a team that values ongoing training and recognition. With flexible hours and opportunities for growth during peak seasons, this role is perfect for those seeking meaningful employment in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Assistants (Late shifts – Over 18s only) in Malton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Flamingo Land. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you'd handle guest queries or keep the arcade clean and tidy. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Even though it's a fun environment, showing up looking smart can make a great first impression. It shows you take the role seriously and are ready to represent Flamingo Land in style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the cashless world of our arcades!
We think you need these skills to ace Arcade Assistants (Late shifts – Over 18s only) in Malton
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Show us how you can contribute to our team at Flamingo Land!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid unnecessary fluff. This helps us see your qualifications quickly and easily.
Apply Through Our Website:For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it!
How to prepare for a job interview at Flamingo Land
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Arcade Assistant involves. Familiarise yourself with the cashless Fun Cards system and think about how you would assist guests with their queries. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since you'll be interacting with guests regularly, it's crucial to demonstrate your customer service skills during the interview. Prepare examples of how you've handled customer queries or resolved issues in the past. This will highlight your ability to create a positive experience for guests.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations in the arcade. Think about scenarios like dealing with a malfunctioning machine or a guest who needs help with their Fun Card. Practising these responses can give you an edge.
✨Dress Smart and Be Punctual
Even though the role is casual, dressing smartly shows professionalism and respect for the interview process. Also, plan to arrive early to avoid any last-minute stress. Being punctual reflects your reliability, which is key in a customer-facing role.
