At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable customer experiences and ensure smooth operations.
- Company: Join Flaming Grill, known for its vibrant atmosphere and delicious flame-grilled food.
- Benefits: Enjoy competitive pay, career growth opportunities, and generous discounts for you and your loved ones.
- Other info: Access mental health support, retail discounts, and earn bonuses for referring friends.
- Why this job: Be a key player in creating memorable moments for customers while developing your leadership skills.
- Qualifications: Previous managerial experience in hospitality and a passion for great service.
The predicted salary is between 26000 - 30000 £ per year.
As a Team Leader, you'll lead by example, making sure the team has everything they need so the shift runs like clockwork. You'll ensure the team maintains high standards and our customers are kept happy. Previous managerial experience within hospitality needed.
Responsibilities
- Provide customers with a heartfelt and memorable experience each time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Have an ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- Maintain a positive can-do attitude and be a real team player.
About the Company
Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.
Benefits
- Competitive salary and pension contribution.
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 for referring them when they are placed.
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Team Leader in Stanley employer: Flaming Grill
At Flaming Grill, we pride ourselves on fostering a vibrant and supportive work culture where Team Leaders can thrive. With competitive salaries, extensive training opportunities, and a strong emphasis on employee well-being, we ensure that our team members are equipped to deliver exceptional service while enjoying a fulfilling career. Join us in creating memorable experiences for our customers in a lively atmosphere, all while benefiting from generous discounts and support programs.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Stanley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Flaming Grill. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Flaming Grill
Don't be shy about reaching out to Flaming Grill directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Stanley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Flaming Grill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Flaming Grill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
